Todoist - Notice history

All systems operational

Web application & API - Operational

99% - uptime
Aug 2025
Sep 2025
Oct 2025

Content Sync API - Operational

99% - uptime
Aug 2025
Sep 2025
Oct 2025

Website - Operational

99% - uptime
Aug 2025
Sep 2025
Oct 2025

Notice history

Oct 2025

[2025/10/25] Scheduled Maintenance
  • Completed
    October 25, 2025 at 9:05 AM
    Completed
    October 25, 2025 at 9:05 AM
    Maintenance has completed successfully
  • In progress
    October 25, 2025 at 9:00 AM
    In progress
    October 25, 2025 at 9:00 AM
    Maintenance is now in progress
  • Planned
    October 25, 2025 at 9:00 AM
    Planned
    October 25, 2025 at 9:00 AM

    Scheduled maintenance is planned from 09:00 to 09:05 AM UTC on Saturday, October 25th. This will be followed by another brief downtime lasting 1-2 minutes around 11:00 AM UTC. Todoist API won't be available during this time. We apologize in advance for the inconvenience!

Server Outage Impacting All Services
  • Resolved
    Resolved

    We're back 🚀 The issue has been resolved. We sincerely apologize for the turbulence! 🙏

    If you are still experiencing issues with Todoist, please submit a ticket via our contact form.

  • Investigating
    Investigating

    Some users have reported not being able to log in or sync their data. We're currently investigating the issue and we'll add an update here as soon as we know more. We sincerely apologize for the inconvenience! 🙏

Todoist is down
  • Resolved
    Resolved

    Everything’s back to normal! 🎉 We truly appreciate your patience and apologize for any disruption this outage may have caused.

  • Update
    Update

    We're seeing improved stability now and will continue to monitor the situation. If everything remains stable, we’ll provide another update in about two hours.

  • Update
    Update

    We are still encountering ongoing issues stemming from the global AWS outage. We will continue to monitor the situation and update you once the incident is fully resolved. Sorry for the inconvenience caused. 

  • Update
    Update

    Although some Todoist services may be operational, we are still encountering ongoing issues. We will continue to monitor the situation closely and will notify you once the incident has been fully resolved. We sincerely apologize for the inconvenience this has caused.

  • Monitoring
    Monitoring

    We’re seeing signs of improvement, and Todoist appears to be recovering. We will continue to monitor the situation closely and will notify you once the incident has been fully resolved. We sincerely apologize for the inconvenience this has caused.

  • Update
    Update

    We are still working on a resolution for this incident and are closely monitoring status updates from AWS. We will keep you informed and notify you as soon as new information becomes available.

  • Update
    Update

    We are still continuing to work on a resolution for this incident while monitoring the status update from AWS. We will notify you as soon as we have an update!

  • Identified
    Identified

    We have identified that the cause of this incident stems from AWS system issues. Our development team is working on finding a resolution as we speak. We will update you!

  • Investigating
    Investigating

    Todoist is currently experiencing a brief outage, which may cause users to encounter issues logging in or syncing their data within the app. Our team is working to find the root cause of this issue. We apologize for the inconvenience!

[15/10/2025] Scheduled Maintenance
  • Completed
    October 15, 2025 at 7:05 AM
    Completed
    October 15, 2025 at 7:05 AM
    Maintenance has completed successfully
  • In progress
    October 15, 2025 at 7:00 AM
    In progress
    October 15, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    October 15, 2025 at 7:00 AM
    Planned
    October 15, 2025 at 7:00 AM

    Scheduled maintenance is planned from 07:00 to 07:05 AM UTC on Wednesday, October 15th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!

Data Availability Issue Following a Recent Backend Update
  • Resolved
    Resolved

    We experienced a brief issue that caused some sync operations to fail between 17:09 and 17:33 UTC. This happened while we were restoring part of our internal analytics system. A temporary fix was applied within 20 minutes, and everything is now working normally. No further action is needed from you. Thank you for your patience while we resolved this issue. 🙏

  • Investigating
    Investigating

    We deployed a recent backend update that did not behave as expected and may have affected some data stored in our production environment. We are currently investigating the scope of the impact, including whether any user accounts or related data were affected.

    Our engineering team is working to fully understand what happened and to restore normal operations as quickly as possible.

    We will share additional updates here as soon as we have more information.

Sep 2025

[27/09/2025] Scheduled Maintenance
  • Completed
    September 27, 2025 at 1:14 PM
    Completed
    September 27, 2025 at 1:14 PM
    Maintenance has completed successfully.
  • In progress
    September 27, 2025 at 9:00 AM
    In progress
    September 27, 2025 at 9:00 AM
    Maintenance is now in progress
  • Planned
    September 27, 2025 at 9:00 AM
    Planned
    September 27, 2025 at 9:00 AM

    Scheduled maintenance planned from 09:00 AM UTC on Saturday, September 27th. There will be four separate small downtimes, each lasting around 5 to 7 minutes, spaced within a 30 to 60-minute window. Todoist API won't be available during this time. We apologize in advance for the inconvenience!

Sync issues across devices
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Changes in shared projects are not synced between accounts
  • Resolved
    Resolved

    We're back 🚀 The sync issue has been resolved. We sincerely apologize for the turbulence! 🙏

    If you are still experiencing issues with Todoist, please submit a ticket via our contact form.

  • Monitoring
    Monitoring

    We are currently monitoring the result after reverting the change.

  • Identified
    Identified

    Our developers discovered that the issue was caused by a change we implemented yesterday. We are currently reverting that change to resolve the problem. 

  • Investigating
    Investigating

    We have identified a syncing issue in shared projects where changes (like adding or completing tasks) do not sync immediately to other collaborators' accounts. These changes only sync after performing a LOLI (Log Out and Log In) or after a long wait.

    As a result, notifications for task assignments and completions are also not functioning properly, which may cause delays in collaboration. Our team is currently investigating this issue.

[07/09/2025] Scheduled Maintenance
  • Completed
    September 07, 2025 at 9:20 AM
    Completed
    September 07, 2025 at 9:20 AM
    Maintenance has completed successfully
  • In progress
    September 07, 2025 at 9:00 AM
    In progress
    September 07, 2025 at 9:00 AM
    Maintenance is now in progress
  • Planned
    September 07, 2025 at 9:00 AM
    Planned
    September 07, 2025 at 9:00 AM

    Scheduled maintenance is planned from 09:00 to 09:20 AM UTC on Sunday, September 7th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!

Sync issues across devices
  • Resolved
    Resolved

    A fix has been implemented and should be available in the web app version v8738. If you're experiencing this issue, please log out and back in again on the desktop/web app.

    This issue specifically caused tasks that were reordered on the mobile app and then modified to not sync correctly to the web app. No data was lost; however, if you edited the same task that wasn't syncing on your desktop/web app, the changes made on the mobile device will have taken precedence.

    Sorry again for the inconvenience caused!

  • Identified
    Identified

    We've found the culprit and are preparing a fix. Thank you for your continued patience.

  • Investigating
    Investigating

    We’re currently experiencing issues with syncing tasks across devices. This may affect updates made on iOS, Android, web, or desktop apps not appearing consistently across all platforms. Our team is actively investigating the root cause and working on a solution. We’re very sorry for the inconvenience and appreciate your patience while we get this resolved.

Aug 2025

[30/08/2025] Scheduled Maintenance
  • Completed
    August 30, 2025 at 9:25 AM
    Completed
    August 30, 2025 at 9:25 AM

    Maintenance has completed successfully. We encountered a difficulty completing the maintenance as planned, and it was completed with a ten-minute delay. We apologize for the inconvenience.

  • In progress
    August 30, 2025 at 9:00 AM
    In progress
    August 30, 2025 at 9:00 AM
    Maintenance is now in progress
  • Planned
    August 30, 2025 at 9:00 AM
    Planned
    August 30, 2025 at 9:00 AM

    Scheduled maintenance is planned from 09:00 to 09:15 AM UTC on Saturday, August 30th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!

Not receiving emails from Todoist
  • Resolved
    Resolved

    This incident has been resolved. All emails, including signup confirmations, password resets, and task reminders, are now delivering as expected. We apologize for any trouble this may have caused.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the results. As soon as we confirm it, we will update you. We apologize for the trouble this has caused you!

  • Identified
    Identified

    We have identified the issue and are still working on resolving it. We apologize for the inconvenience and thank you for your patience!

  • Update
    Update

    We are still investigating the root cause of the problem and working hard to resolve the incident. We apologize for the inconvenience and appreciate your patience!

  • Investigating
    Investigating

    We’re currently experiencing issues with our email service provider. This is currently affecting receiving verification emails, password reset emails, and 2FA recovery codes. Our team is actively investigating and working on a solution. We’re very sorry for the inconvenience and appreciate your patience.

[16/08/2025] Scheduled Maintenance
  • Completed
    August 16, 2025 at 9:05 AM
    Completed
    August 16, 2025 at 9:05 AM
    Maintenance has completed successfully
  • In progress
    August 16, 2025 at 9:00 AM
    In progress
    August 16, 2025 at 9:00 AM
    Maintenance is now in progress
  • Planned
    August 16, 2025 at 9:00 AM
    Planned
    August 16, 2025 at 9:00 AM

    Scheduled maintenance is planned from 09:00 to 09:05 AM UTC on Saturday, August 16th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!

[09/08/2025] Scheduled Maintenance
  • Completed
    August 09, 2025 at 9:15 AM
    Completed
    August 09, 2025 at 9:15 AM
    Maintenance has completed successfully
  • In progress
    August 09, 2025 at 9:00 AM
    In progress
    August 09, 2025 at 9:00 AM
    Maintenance is now in progress
  • Planned
    August 09, 2025 at 9:00 AM
    Planned
    August 09, 2025 at 9:00 AM

    Scheduled maintenance is planned from 09:00 to 09:15 AM UTC on Saturday, August 9th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!

[02/08/2025] Scheduled Maintenance
  • Completed
    August 02, 2025 at 9:15 AM
    Completed
    August 02, 2025 at 9:15 AM
    Maintenance has completed successfully
  • In progress
    August 02, 2025 at 9:00 AM
    In progress
    August 02, 2025 at 9:00 AM
    Maintenance is now in progress
  • Planned
    August 02, 2025 at 9:00 AM
    Planned
    August 02, 2025 at 9:00 AM

    Scheduled maintenance is planned from 09:00 to 09:15 AM UTC on Saturday, August 2nd. Todoist API won't be available during this time. We apologize in advance for the inconvenience!

Aug 2025 to Oct 2025

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