Historique des incidents

Terminé
janvier 25, 2025 à 09:05
Terminé
janvier 25, 2025 à 09:05
Maintenance has completed successfully
En cours
janvier 25, 2025 à 09:00
En cours
janvier 25, 2025 à 09:00
Maintenance is now in progress
Pas encore commencé
janvier 25, 2025 à 09:00
Pas encore commencé
janvier 25, 2025 à 09:00
On Saturday, January 25th, between 09:00 and 09:05 AM UTC, we're making some improvements to our database. This means you might not be able to access your Todoist account during that time. We'll try to keep the downtime as short as possible so you can get back to using Todoist. Thanks for your patience!

Aucun incident signalé ce mois-ci

Résolu
novembre 04, 2024 à 17:18
Résolu
novembre 04, 2024 à 17:18
The sync error issue has been resolved, and we sincerely apologize for the inconvenience! 🙏 If you are still experiencing problems, please try logging out and then logging back in, as this should fix the issue. If the problem persists or if you need assistance in resolving it without losing your unsynced changes, please submit a ticket through our contact form.
Identifié
novembre 04, 2024 à 15:27
Identifié
novembre 04, 2024 à 15:27
Our development team has identified the root cause of the issue and is discussing the best way to implement fixes. We apologize for the ongoing troubles and will update you once a resolution is reached!
Détecté
novembre 04, 2024 à 13:14
Détecté
novembre 04, 2024 à 13:14
We are aware that some users are experiencing sync issues, including the "Item not found" error. Our team is actively investigating these problems and working to resolve them as quickly as possible. Thank you for your patience, and if you need further assistance, please contact our support team.

Résolu
novembre 01, 2024 à 22:16
Résolu
novembre 01, 2024 à 22:16
We're back 🚀 The sync and login issue has been resolved. We sincerely apologize for the turbulence! 🙏 If you are still experiencing issues with Todoist, please submit a ticket via our contact form.
Identifié
novembre 01, 2024 à 21:38
Identifié
novembre 01, 2024 à 21:38
Users might encounter issues with logging in or syncing their data within the app. Our team has identified the problem and is working on a fix, which should be available soon. In the meantime, we recommend staying logged in until the issue is resolved.

Résolu
novembre 01, 2024 à 14:50
Résolu
novembre 01, 2024 à 14:50
The issue with duplicated tasks has been resolved in app version 7007. We recommend that users log out and back in to update the app and remove the duplicates. We are sincerely sorry for any disruption caused 🙏
Mettre à jour
novembre 01, 2024 à 14:15
Mettre à jour
novembre 01, 2024 à 14:15
If you're seeing duplicates, please try logging out and back in again. This should solve the issue.
We're still working on a fix to prevent it from happening entirely.
Identifié
novembre 01, 2024 à 13:00
Identifié
novembre 01, 2024 à 13:00
A release from earlier today is causing some users to see duplicated tasks. Please refrain from deleting any duplicates; it should be a visual error. We've identified the cause and are rolling out a fix.

Todoist - Historique des incidents