Notice history

Resolved
July 11, 2024 at 1:31 PM
Resolved
July 11, 2024 at 1:31 PM
We're back 🚀 The sync issue has been resolved. We sincerely apologize for the turbulence! 🙏
If you are still experiencing issues with Todoist, please submit a ticket via our contact form.
Monitoring
July 11, 2024 at 8:18 AM
Monitoring
July 11, 2024 at 8:18 AM
We have been working diligently to resolve the issues, and we are pleased to report that we are already seeing significant improvements in sync errors. We are closely monitoring the situation, and once everything is completely resolved, rest assured we will notify you promptly! We appreciate your patience!
Identified
July 10, 2024 at 3:27 PM
Identified
July 10, 2024 at 3:27 PM
Just wanted to give you a quick update. Our development team has pinpointed the issue and they're hard at work figuring out how to resolve it. We're sorry for any inconvenience this may have caused, but we'll be sure to keep you in the loop with any updates!
Investigating
July 09, 2024 at 2:08 PM
Investigating
July 09, 2024 at 2:08 PM
We've noticed that some users are encountering sync errors like "section not found," "item not found," or "parent not found" when trying to create and move certain tasks. Not to worry though! Our awesome development team is on it, working hard to improve the situation. We'll keep you posted with any updates. Thanks for your patience!

Completed
June 09, 2024 at 9:30 AM
Completed
June 09, 2024 at 9:30 AM
Maintenance has completed successfully
In progress
June 09, 2024 at 9:00 AM
In progress
June 09, 2024 at 9:00 AM
Maintenance is now in progress
Planned
June 09, 2024 at 9:00 AM
Planned
June 09, 2024 at 9:00 AM
We are planning for a scheduled maintenance during that time.

Resolved
May 21, 2024 at 1:28 PM
Resolved
May 21, 2024 at 1:28 PM
We've deployed a fix and can confirm everything is back to normal; you should be able to log in and sync again
If you still experience any issues syncing or logging in, please reach out via https://todoist.com/contact.
Identified
May 21, 2024 at 12:51 PM
Identified
May 21, 2024 at 12:51 PM
It looks like something broke in a previous deployment. We're currently fixing the issue. Sorry again for the inconvenience!
Investigating
May 21, 2024 at 12:36 PM
Investigating
May 21, 2024 at 12:36 PM
Some users have reported not being able to log in or sync their data. We're currently investigating the issue and we'll add an update here as soon as we know more. We're sorry for the inconvenience this is causing!

Completed
May 11, 2024 at 7:30 AM
Completed
May 11, 2024 at 7:30 AM
Maintenance has completed successfully
In progress
May 11, 2024 at 7:00 AM
In progress
May 11, 2024 at 7:00 AM
Maintenance is now in progress
Planned
May 11, 2024 at 7:00 AM
Planned
May 11, 2024 at 7:00 AM
We’ll apply service updates to our data storage servers. As a result, Todoist’s servers may not be available during this maintenance window. Don’t worry, if you’re logged in, you can still use Todoist offline during this period, and your data will automatically sync when the maintenance ends.

Todoist - Notice history