Todoist - Historique des incidents

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Web application & API - Opérationnel

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sept. 2025
oct. 2025
nov. 2025

Content Sync API - Opérationnel

99% - disponibilité
sept. 2025
oct. 2025
nov. 2025

Website - Opérationnel

99% - disponibilité
sept. 2025
oct. 2025
nov. 2025

Historique des incidents

nov. 2025

[2025/11/29] Scheduled Maintenance
  • Terminé
    novembre 29, 2025 à 09:05UTC
    Terminé
    novembre 29, 2025 à 09:05UTC
    La maintenance s'est terminée avec succès
  • En cours
    novembre 29, 2025 à 09:00UTC
    En cours
    novembre 29, 2025 à 09:00UTC
    La maintenance est en cours
  • Pas encore commencé
    novembre 29, 2025 à 09:00UTC
    Pas encore commencé
    novembre 29, 2025 à 09:00UTC

    Scheduled maintenance is planned from 09:00 to 09:05 AM UTC on Saturday, November 29th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!

Activity log doesn't load
  • Résolu
    UTC
    Résolu

    We implemented a fix and your activity log should load again as expected. Thank you for your patience!

  • Détecté
    UTC
    Détecté

    You may experience an infinite loading screen when trying to access the activity log. We are currently investigating the issue and will provide an update here as soon as we have more information. We apologize for the inconvenience! 🙏

[2025/11/15] Scheduled Maintenance
  • Terminé
    novembre 15, 2025 à 09:10UTC
    Terminé
    novembre 15, 2025 à 09:10UTC
    La maintenance s'est terminée avec succès
  • En cours
    novembre 15, 2025 à 09:00UTC
    En cours
    novembre 15, 2025 à 09:00UTC
    La maintenance est en cours
  • Pas encore commencé
    novembre 15, 2025 à 09:00UTC
    Pas encore commencé
    novembre 15, 2025 à 09:00UTC

    Scheduled maintenance is planned from 09:00 to 09:10 AM UTC on Saturday, November 15th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!

oct. 2025

[2025/10/25] Scheduled Maintenance
  • Terminé
    octobre 25, 2025 à 09:05UTC
    Terminé
    octobre 25, 2025 à 09:05UTC
    La maintenance s'est terminée avec succès
  • En cours
    octobre 25, 2025 à 09:00UTC
    En cours
    octobre 25, 2025 à 09:00UTC
    La maintenance est en cours
  • Pas encore commencé
    octobre 25, 2025 à 09:00UTC
    Pas encore commencé
    octobre 25, 2025 à 09:00UTC

    Scheduled maintenance is planned from 09:00 to 09:05 AM UTC on Saturday, October 25th. This will be followed by another brief downtime lasting 1-2 minutes around 11:00 AM UTC. Todoist API won't be available during this time. We apologize in advance for the inconvenience!

Server Outage Impacting All Services
  • Résolu
    UTC
    Résolu

    We're back 🚀 The issue has been resolved. We sincerely apologize for the turbulence! 🙏

    If you are still experiencing issues with Todoist, please submit a ticket via our contact form.

  • Détecté
    UTC
    Détecté

    Some users have reported not being able to log in or sync their data. We're currently investigating the issue and we'll add an update here as soon as we know more. We sincerely apologize for the inconvenience! 🙏

Todoist is down
  • Résolu
    UTC
    Résolu

    Everything’s back to normal! 🎉 We truly appreciate your patience and apologize for any disruption this outage may have caused.

  • Mettre à jour
    UTC
    Mettre à jour

    We're seeing improved stability now and will continue to monitor the situation. If everything remains stable, we’ll provide another update in about two hours.

  • Mettre à jour
    UTC
    Mettre à jour

    We are still encountering ongoing issues stemming from the global AWS outage. We will continue to monitor the situation and update you once the incident is fully resolved. Sorry for the inconvenience caused. 

  • Mettre à jour
    UTC
    Mettre à jour

    Although some Todoist services may be operational, we are still encountering ongoing issues. We will continue to monitor the situation closely and will notify you once the incident has been fully resolved. We sincerely apologize for the inconvenience this has caused.

  • Surveillé
    UTC
    Surveillé

    We’re seeing signs of improvement, and Todoist appears to be recovering. We will continue to monitor the situation closely and will notify you once the incident has been fully resolved. We sincerely apologize for the inconvenience this has caused.

  • Mettre à jour
    UTC
    Mettre à jour

    We are still working on a resolution for this incident and are closely monitoring status updates from AWS. We will keep you informed and notify you as soon as new information becomes available.

  • Mettre à jour
    UTC
    Mettre à jour

    We are still continuing to work on a resolution for this incident while monitoring the status update from AWS. We will notify you as soon as we have an update!

  • Identifié
    UTC
    Identifié

    We have identified that the cause of this incident stems from AWS system issues. Our development team is working on finding a resolution as we speak. We will update you!

  • Détecté
    UTC
    Détecté

    Todoist is currently experiencing a brief outage, which may cause users to encounter issues logging in or syncing their data within the app. Our team is working to find the root cause of this issue. We apologize for the inconvenience!

[15/10/2025] Scheduled Maintenance
  • Terminé
    octobre 15, 2025 à 07:05UTC
    Terminé
    octobre 15, 2025 à 07:05UTC
    La maintenance s'est terminée avec succès
  • En cours
    octobre 15, 2025 à 07:00UTC
    En cours
    octobre 15, 2025 à 07:00UTC
    La maintenance est en cours
  • Pas encore commencé
    octobre 15, 2025 à 07:00UTC
    Pas encore commencé
    octobre 15, 2025 à 07:00UTC

    Scheduled maintenance is planned from 07:00 to 07:05 AM UTC on Wednesday, October 15th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!

Data Availability Issue Following a Recent Backend Update
  • Résolu
    UTC
    Résolu

    We experienced a brief issue that caused some sync operations to fail between 17:09 and 17:33 UTC. This happened while we were restoring part of our internal analytics system. A temporary fix was applied within 20 minutes, and everything is now working normally. No further action is needed from you. Thank you for your patience while we resolved this issue. 🙏

  • Détecté
    UTC
    Détecté

    We deployed a recent backend update that did not behave as expected and may have affected some data stored in our production environment. We are currently investigating the scope of the impact, including whether any user accounts or related data were affected.

    Our engineering team is working to fully understand what happened and to restore normal operations as quickly as possible.

    We will share additional updates here as soon as we have more information.

sept. 2025

[27/09/2025] Scheduled Maintenance
  • Terminé
    septembre 27, 2025 à 13:14UTC
    Terminé
    septembre 27, 2025 à 13:14UTC
    Maintenance has completed successfully.
  • En cours
    septembre 27, 2025 à 09:00UTC
    En cours
    septembre 27, 2025 à 09:00UTC
    La maintenance est en cours
  • Pas encore commencé
    septembre 27, 2025 à 09:00UTC
    Pas encore commencé
    septembre 27, 2025 à 09:00UTC

    Scheduled maintenance planned from 09:00 AM UTC on Saturday, September 27th. There will be four separate small downtimes, each lasting around 5 to 7 minutes, spaced within a 30 to 60-minute window. Todoist API won't be available during this time. We apologize in advance for the inconvenience!

Sync issues across devices
  • Résolu
    UTC
    Résolu
    This incident has been resolved.
  • Détecté
    UTC
    Détecté
    We are currently investigating this incident.
Changes in shared projects are not synced between accounts
  • Résolu
    UTC
    Résolu

    We're back 🚀 The sync issue has been resolved. We sincerely apologize for the turbulence! 🙏

    If you are still experiencing issues with Todoist, please submit a ticket via our contact form.

  • Surveillé
    UTC
    Surveillé

    We are currently monitoring the result after reverting the change.

  • Identifié
    UTC
    Identifié

    Our developers discovered that the issue was caused by a change we implemented yesterday. We are currently reverting that change to resolve the problem. 

  • Détecté
    UTC
    Détecté

    We have identified a syncing issue in shared projects where changes (like adding or completing tasks) do not sync immediately to other collaborators' accounts. These changes only sync after performing a LOLI (Log Out and Log In) or after a long wait.

    As a result, notifications for task assignments and completions are also not functioning properly, which may cause delays in collaboration. Our team is currently investigating this issue.

[07/09/2025] Scheduled Maintenance
  • Terminé
    septembre 07, 2025 à 09:20UTC
    Terminé
    septembre 07, 2025 à 09:20UTC
    La maintenance s'est terminée avec succès
  • En cours
    septembre 07, 2025 à 09:00UTC
    En cours
    septembre 07, 2025 à 09:00UTC
    La maintenance est en cours
  • Pas encore commencé
    septembre 07, 2025 à 09:00UTC
    Pas encore commencé
    septembre 07, 2025 à 09:00UTC

    Scheduled maintenance is planned from 09:00 to 09:20 AM UTC on Sunday, September 7th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!

Sync issues across devices
  • Résolu
    UTC
    Résolu

    A fix has been implemented and should be available in the web app version v8738. If you're experiencing this issue, please log out and back in again on the desktop/web app.

    This issue specifically caused tasks that were reordered on the mobile app and then modified to not sync correctly to the web app. No data was lost; however, if you edited the same task that wasn't syncing on your desktop/web app, the changes made on the mobile device will have taken precedence.

    Sorry again for the inconvenience caused!

  • Identifié
    UTC
    Identifié

    We've found the culprit and are preparing a fix. Thank you for your continued patience.

  • Détecté
    UTC
    Détecté

    We’re currently experiencing issues with syncing tasks across devices. This may affect updates made on iOS, Android, web, or desktop apps not appearing consistently across all platforms. Our team is actively investigating the root cause and working on a solution. We’re very sorry for the inconvenience and appreciate your patience while we get this resolved.

sept. 2025 à nov. 2025

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