Todoist - Sync errors on item move – Hændelsesdetaljer

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Sync errors on item move

Løst
Operationel
Påbegyndt 9 måneder sidenVarede 2 dage

Påvirket

Web application & API

Begrænset drift fra 2:08 PM til 1:31 PM

Content Sync API

Begrænset drift fra 2:08 PM til 1:31 PM

Website

Begrænset drift fra 2:08 PM til 1:31 PM

Infrastructure

Service compute environment

Search infrastructure

Opdateringer
  • Løst
    Løst

    We're back 🚀 The sync issue has been resolved. We sincerely apologize for the turbulence! 🙏

    If you are still experiencing issues with Todoist, please submit a ticket via our contact form.

  • Overvåger
    Overvåger

    We have been working diligently to resolve the issues, and we are pleased to report that we are already seeing significant improvements in sync errors. We are closely monitoring the situation, and once everything is completely resolved, rest assured we will notify you promptly! We appreciate your patience!

  • Identificeret
    Identificeret

    Just wanted to give you a quick update. Our development team has pinpointed the issue and they're hard at work figuring out how to resolve it. We're sorry for any inconvenience this may have caused, but we'll be sure to keep you in the loop with any updates!

  • Undersøger
    Undersøger

    We've noticed that some users are encountering sync errors like "section not found," "item not found," or "parent not found" when trying to create and move certain tasks. Not to worry though! Our awesome development team is on it, working hard to improve the situation. We'll keep you posted with any updates. Thanks for your patience!