Todoist - Not receiving emails from Todoist – Podrobnosti o incidentu

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Not receiving emails from Todoist

Vyřešeno
Částečný výpadek
Zahájeno před 4 dnyTrvalo přibližně 4 hodiny

Ovlivněno

Web application & API

Snížený výkon z 6:29 AM do 10:47 AM

Website

Snížený výkon z 6:29 AM do 10:47 AM

Aktualizace
  • Vyřešeno
    Vyřešeno

    This incident has been resolved. All emails, including signup confirmations, password resets, and task reminders, are now delivering as expected. We apologize for any trouble this may have caused.

  • Monitorujeme
    Monitorujeme

    We implemented a fix and are currently monitoring the results. As soon as we confirm it, we will update you. We apologize for the trouble this has caused you!

  • Identifikováno
    Identifikováno

    We have identified the issue and are still working on resolving it. We apologize for the inconvenience and thank you for your patience!

  • Aktualizace
    Aktualizace

    We are still investigating the root cause of the problem and working hard to resolve the incident. We apologize for the inconvenience and appreciate your patience!

  • Vyšetřuje se
    Vyšetřuje se

    We’re currently experiencing issues with our email service provider. This is currently affecting receiving verification emails, password reset emails, and 2FA recovery codes. Our team is actively investigating and working on a solution. We’re very sorry for the inconvenience and appreciate your patience.