Todoist - Sync error - "Item not found" – 故障详情

所有系统运行中

Sync error - "Item not found"

已解决
运行正常
开始于 将近 2 年前持续 大约 4 小时

受到影响

Web application & API

性能下降 从 1:14 PM 至 5:18 PM

Content Sync API

性能下降 从 1:14 PM 至 5:18 PM

Website

运行正常 从 1:14 PM 至 5:18 PM

Infrastructure

运行正常 从 1:14 PM 至 5:18 PM

Service compute environment

运行正常 从 1:14 PM 至 5:18 PM

Search infrastructure

运行正常 从 1:14 PM 至 5:18 PM

更新
  • 已解决
    UTC
    已解决

    The sync error issue has been resolved, and we sincerely apologize for the inconvenience! 🙏 If you are still experiencing problems, please try logging out and then logging back in, as this should fix the issue. If the problem persists or if you need assistance in resolving it without losing your unsynced changes, please submit a ticket through our contact form.

  • 已确认问题
    UTC
    已确认问题

    Our development team has identified the root cause of the issue and is discussing the best way to implement fixes. We apologize for the ongoing troubles and will update you once a resolution is reached!

  • 调查中
    UTC
    调查中

    We are aware that some users are experiencing sync issues, including the "Item not found" error. Our team is actively investigating these problems and working to resolve them as quickly as possible. Thank you for your patience, and if you need further assistance, please contact our support team.