Todoist - Sync errors on item move – 故障详情

所有系统运行中

Sync errors on item move

已解决
运行正常
开始于 大约 2 年前持续 2 天

受到影响

Web application & API

性能下降 从 2:08 PM 至 1:31 PM

Content Sync API

性能下降 从 2:08 PM 至 1:31 PM

Website

性能下降 从 2:08 PM 至 1:31 PM

Infrastructure

运行正常 从 2:08 PM 至 1:31 PM

Service compute environment

运行正常 从 2:08 PM 至 1:31 PM

Search infrastructure

运行正常 从 2:08 PM 至 1:31 PM

更新
  • 已解决
    UTC
    已解决

    We're back 🚀 The sync issue has been resolved. We sincerely apologize for the turbulence! 🙏

    If you are still experiencing issues with Todoist, please submit a ticket via our contact form.

  • 持续监控中
    UTC
    持续监控中

    We have been working diligently to resolve the issues, and we are pleased to report that we are already seeing significant improvements in sync errors. We are closely monitoring the situation, and once everything is completely resolved, rest assured we will notify you promptly! We appreciate your patience!

  • 已确认问题
    UTC
    已确认问题

    Just wanted to give you a quick update. Our development team has pinpointed the issue and they're hard at work figuring out how to resolve it. We're sorry for any inconvenience this may have caused, but we'll be sure to keep you in the loop with any updates!

  • 调查中
    UTC
    调查中

    We've noticed that some users are encountering sync errors like "section not found," "item not found," or "parent not found" when trying to create and move certain tasks. Not to worry though! Our awesome development team is on it, working hard to improve the situation. We'll keep you posted with any updates. Thanks for your patience!