Todoist - Changes in shared projects are not synced between accounts – 故障細節信息

所有系統運行中

Changes in shared projects are not synced between accounts

已解決
運行正常
開始於 大約 1 年前持續 9 小時 25 分鐘

受影響

Web application & API

部分故障 從 7:13 PM 至 8:09 PM, 性能下降 從 8:09 PM 至 4:39 AM

Content Sync API

運行正常 從 7:13 PM 至 4:39 AM

Website

運行正常 從 7:13 PM 至 4:39 AM

更新
  • 已解決
    UTC
    已解決

    We're back 🚀 The sync issue has been resolved. We sincerely apologize for the turbulence! 🙏

    If you are still experiencing issues with Todoist, please submit a ticket via our contact form.

  • 監視中
    UTC
    監視中

    We are currently monitoring the result after reverting the change.

  • 已確認問題
    UTC
    已確認問題

    Our developers discovered that the issue was caused by a change we implemented yesterday. We are currently reverting that change to resolve the problem. 

  • 調查中
    UTC
    調查中

    We have identified a syncing issue in shared projects where changes (like adding or completing tasks) do not sync immediately to other collaborators' accounts. These changes only sync after performing a LOLI (Log Out and Log In) or after a long wait.

    As a result, notifications for task assignments and completions are also not functioning properly, which may cause delays in collaboration. Our team is currently investigating this issue.