Todoist - Sync error - "Item not found" – 故障細節信息

所有系統運行中

Sync error - "Item not found"

已解決
運行正常
開始於 將近 2 年前持續 大約 4 小時

受影響

Web application & API

性能下降 undefined 1:14 PM 至 5:18 PM

Content Sync API

性能下降 undefined 1:14 PM 至 5:18 PM

Website

運行正常 undefined 1:14 PM 至 5:18 PM

Infrastructure

運行正常 undefined 1:14 PM 至 5:18 PM

Service compute environment

運行正常 undefined 1:14 PM 至 5:18 PM

Search infrastructure

運行正常 undefined 1:14 PM 至 5:18 PM

更新
  • 已解決
    UTC
    已解決

    The sync error issue has been resolved, and we sincerely apologize for the inconvenience! 🙏 If you are still experiencing problems, please try logging out and then logging back in, as this should fix the issue. If the problem persists or if you need assistance in resolving it without losing your unsynced changes, please submit a ticket through our contact form.

  • 已確認問題
    UTC
    已確認問題

    Our development team has identified the root cause of the issue and is discussing the best way to implement fixes. We apologize for the ongoing troubles and will update you once a resolution is reached!

  • 調查中
    UTC
    調查中

    We are aware that some users are experiencing sync issues, including the "Item not found" error. Our team is actively investigating these problems and working to resolve them as quickly as possible. Thank you for your patience, and if you need further assistance, please contact our support team.