Todoist - Sync errors on item move – 故障細節信息

所有系統運行中

Sync errors on item move

已解決
運行正常
開始於 9 個月前持續 2 天

受影響

Web application & API

性能下降 undefined 2:08 PM 至 1:31 PM

Content Sync API

性能下降 undefined 2:08 PM 至 1:31 PM

Website

性能下降 undefined 2:08 PM 至 1:31 PM

Infrastructure

Service compute environment

Search infrastructure

更新
  • 已解決
    已解決

    We're back 🚀 The sync issue has been resolved. We sincerely apologize for the turbulence! 🙏

    If you are still experiencing issues with Todoist, please submit a ticket via our contact form.

  • 監視中
    監視中

    We have been working diligently to resolve the issues, and we are pleased to report that we are already seeing significant improvements in sync errors. We are closely monitoring the situation, and once everything is completely resolved, rest assured we will notify you promptly! We appreciate your patience!

  • 已確認問題
    已確認問題

    Just wanted to give you a quick update. Our development team has pinpointed the issue and they're hard at work figuring out how to resolve it. We're sorry for any inconvenience this may have caused, but we'll be sure to keep you in the loop with any updates!

  • 調查中
    調查中

    We've noticed that some users are encountering sync errors like "section not found," "item not found," or "parent not found" when trying to create and move certain tasks. Not to worry though! Our awesome development team is on it, working hard to improve the situation. We'll keep you posted with any updates. Thanks for your patience!