Todoist - Sorun Geçmişi

Tüm servisler düzgün çalışıyor.

Web application & API - Düzgün çalışıyor.

100% - çalışma süresi
Eyl 2024
Eki 2024
Kas 2024

Content Sync API - Düzgün çalışıyor.

100% - çalışma süresi
Eyl 2024
Eki 2024
Kas 2024

Website - Düzgün çalışıyor.

100% - çalışma süresi
Eyl 2024
Eki 2024
Kas 2024

Sorun Geçmişi

Kas 2024

Sync error - "Item not found"
  • Çözüldü
    UTC
    Çözüldü

    The sync error issue has been resolved, and we sincerely apologize for the inconvenience! 🙏 If you are still experiencing problems, please try logging out and then logging back in, as this should fix the issue. If the problem persists or if you need assistance in resolving it without losing your unsynced changes, please submit a ticket through our contact form.

  • Tespit Edildi
    UTC
    Tespit Edildi

    Our development team has identified the root cause of the issue and is discussing the best way to implement fixes. We apologize for the ongoing troubles and will update you once a resolution is reached!

  • Araştırılıyor
    UTC
    Araştırılıyor

    We are aware that some users are experiencing sync issues, including the "Item not found" error. Our team is actively investigating these problems and working to resolve them as quickly as possible. Thank you for your patience, and if you need further assistance, please contact our support team.

500 error - Sync engine is down
  • Çözüldü
    UTC
    Çözüldü

    We're back 🚀 The sync and login issue has been resolved. We sincerely apologize for the turbulence! 🙏 If you are still experiencing issues with Todoist, please submit a ticket via our contact form.

  • Tespit Edildi
    UTC
    Tespit Edildi

    Users might encounter issues with logging in or syncing their data within the app. Our team has identified the problem and is working on a fix, which should be available soon. In the meantime, we recommend staying logged in until the issue is resolved.

Tasks on the web and desktop apps are showing up as duplicates
  • Çözüldü
    UTC
    Çözüldü

    The issue with duplicated tasks has been resolved in app version 7007. We recommend that users log out and back in to update the app and remove the duplicates. We are sincerely sorry for any disruption caused 🙏

  • Güncelleme
    UTC
    Güncelleme

    If you're seeing duplicates, please try logging out and back in again. This should solve the issue.

    We're still working on a fix to prevent it from happening entirely.

  • Tespit Edildi
    UTC
    Tespit Edildi

    A release from earlier today is causing some users to see duplicated tasks. Please refrain from deleting any duplicates; it should be a visual error. We've identified the cause and are rolling out a fix.

Eki 2024

Routine update affected our sync mechanism
  • Çözüldü
    UTC
    Çözüldü

    We have quickly reverted the change, and users should now be able to log in and sync their data without any issues. We sincerely apologize for any inconvenience this may have caused.

  • Tespit Edildi
    UTC
    Tespit Edildi

    We recently identified an issue where a routine update unexpectedly impacted our sync mechanism. Because of that, users may be unable to log in or sync their data inside the app. Our team is actively working to revert this change and ensure a smooth experience for all users. We appreciate your understanding and patience as we address the situation.

[26/10/2024] Scheduled Maintenance
  • Tamamlandı
    Ekim 26, 2024 - 12:30UTC
    Tamamlandı
    Ekim 26, 2024 - 12:30UTC
    Maintenance has completed successfully
  • Devam ediyor
    Ekim 26, 2024 - 12:00UTC
    Devam ediyor
    Ekim 26, 2024 - 12:00UTC
    Maintenance is now in progress
  • Planlandı
    Ekim 26, 2024 - 12:00UTC
    Planlandı
    Ekim 26, 2024 - 12:00UTC

    On Saturday, October 26th, between 12:00 and 12:30 PM UTC, we're making some improvements to our database. This means you might not be able to access your Todoist account during that time. We'll try to keep the downtime as short as possible so you can get back to using Todoist. Thanks for your patience!

[12/10/2024] Scheduled Maintenance
  • Tamamlandı
    Ekim 12, 2024 - 09:25UTC
    Tamamlandı
    Ekim 12, 2024 - 09:25UTC
    Maintenance has completed successfully
  • Devam ediyor
    Ekim 12, 2024 - 09:00UTC
    Devam ediyor
    Ekim 12, 2024 - 09:00UTC
    Maintenance is now in progress
  • Planlandı
    Ekim 12, 2024 - 09:00UTC
    Planlandı
    Ekim 12, 2024 - 09:00UTC

    On Saturday, October 12th, between 09:00 and 09:25 AM UTC, we're making some improvements to our database. This means you might not be able to access your Todoist account during that time. We'll try to keep the downtime as short as possible so you can get back to using Todoist. Thanks for your patience!

[05/10/2024] Scheduled Maintenance
  • Tamamlandı
    Ekim 05, 2024 - 09:05UTC
    Tamamlandı
    Ekim 05, 2024 - 09:05UTC
    Maintenance has completed successfully
  • Devam ediyor
    Ekim 05, 2024 - 09:00UTC
    Devam ediyor
    Ekim 05, 2024 - 09:00UTC
    Maintenance is now in progress
  • Planlandı
    Ekim 05, 2024 - 09:00UTC
    Planlandı
    Ekim 05, 2024 - 09:00UTC

    On Saturday, October 5th, between 09:00 and 09:05 AM UTC, we're making some improvements to our database. This means you might not be able to access your Todoist account during that time. We'll try to keep the downtime as short as possible so you can get back to using Todoist. Thanks for your patience!

Sorting options and filters automatically reset to previous settings
  • Çözüldü
    UTC
    Çözüldü

    Thank you for your patience. The issue of sorting/filtering options getting reset is now resolved.

    We apologize for any disruption 🙏

  • Tespit Edildi
    UTC
    Tespit Edildi
    We are continuing to work on a fix for this incident.

Eyl 2024

Bu ay herhangi bir sorun bildirilmedi.

Eyl 2024 - Kas 2024

İleri