Todoist - Notishistorik

Alla system fungerar

Web application & API - I drift

100% - drifttid
sep. 2024
okt. 2024
nov. 2024

Content Sync API - I drift

100% - drifttid
sep. 2024
okt. 2024
nov. 2024

Website - I drift

100% - drifttid
sep. 2024
okt. 2024
nov. 2024

Notishistorik

nov. 2024

Sync error - "Item not found"
  • Löst
    UTC
    Löst

    The sync error issue has been resolved, and we sincerely apologize for the inconvenience! 🙏 If you are still experiencing problems, please try logging out and then logging back in, as this should fix the issue. If the problem persists or if you need assistance in resolving it without losing your unsynced changes, please submit a ticket through our contact form.

  • Identifierat
    UTC
    Identifierat

    Our development team has identified the root cause of the issue and is discussing the best way to implement fixes. We apologize for the ongoing troubles and will update you once a resolution is reached!

  • Undersöker
    UTC
    Undersöker

    We are aware that some users are experiencing sync issues, including the "Item not found" error. Our team is actively investigating these problems and working to resolve them as quickly as possible. Thank you for your patience, and if you need further assistance, please contact our support team.

500 error - Sync engine is down
  • Löst
    UTC
    Löst

    We're back 🚀 The sync and login issue has been resolved. We sincerely apologize for the turbulence! 🙏 If you are still experiencing issues with Todoist, please submit a ticket via our contact form.

  • Identifierat
    UTC
    Identifierat

    Users might encounter issues with logging in or syncing their data within the app. Our team has identified the problem and is working on a fix, which should be available soon. In the meantime, we recommend staying logged in until the issue is resolved.

Tasks on the web and desktop apps are showing up as duplicates
  • Löst
    UTC
    Löst

    The issue with duplicated tasks has been resolved in app version 7007. We recommend that users log out and back in to update the app and remove the duplicates. We are sincerely sorry for any disruption caused 🙏

  • Uppdatering
    UTC
    Uppdatering

    If you're seeing duplicates, please try logging out and back in again. This should solve the issue.

    We're still working on a fix to prevent it from happening entirely.

  • Identifierat
    UTC
    Identifierat

    A release from earlier today is causing some users to see duplicated tasks. Please refrain from deleting any duplicates; it should be a visual error. We've identified the cause and are rolling out a fix.

okt. 2024

Routine update affected our sync mechanism
  • Löst
    UTC
    Löst

    We have quickly reverted the change, and users should now be able to log in and sync their data without any issues. We sincerely apologize for any inconvenience this may have caused.

  • Identifierat
    UTC
    Identifierat

    We recently identified an issue where a routine update unexpectedly impacted our sync mechanism. Because of that, users may be unable to log in or sync their data inside the app. Our team is actively working to revert this change and ensure a smooth experience for all users. We appreciate your understanding and patience as we address the situation.

[26/10/2024] Scheduled Maintenance
  • Slutfört
    oktober 26, 2024 kl 12:30UTC
    Slutfört
    oktober 26, 2024 kl 12:30UTC
    Maintenance has completed successfully
  • Pågår
    oktober 26, 2024 kl 12:00UTC
    Pågår
    oktober 26, 2024 kl 12:00UTC
    Maintenance is now in progress
  • Planerat
    oktober 26, 2024 kl 12:00UTC
    Planerat
    oktober 26, 2024 kl 12:00UTC

    On Saturday, October 26th, between 12:00 and 12:30 PM UTC, we're making some improvements to our database. This means you might not be able to access your Todoist account during that time. We'll try to keep the downtime as short as possible so you can get back to using Todoist. Thanks for your patience!

[12/10/2024] Scheduled Maintenance
  • Slutfört
    oktober 12, 2024 kl 09:25UTC
    Slutfört
    oktober 12, 2024 kl 09:25UTC
    Maintenance has completed successfully
  • Pågår
    oktober 12, 2024 kl 09:00UTC
    Pågår
    oktober 12, 2024 kl 09:00UTC
    Maintenance is now in progress
  • Planerat
    oktober 12, 2024 kl 09:00UTC
    Planerat
    oktober 12, 2024 kl 09:00UTC

    On Saturday, October 12th, between 09:00 and 09:25 AM UTC, we're making some improvements to our database. This means you might not be able to access your Todoist account during that time. We'll try to keep the downtime as short as possible so you can get back to using Todoist. Thanks for your patience!

[05/10/2024] Scheduled Maintenance
  • Slutfört
    oktober 05, 2024 kl 09:05UTC
    Slutfört
    oktober 05, 2024 kl 09:05UTC
    Maintenance has completed successfully
  • Pågår
    oktober 05, 2024 kl 09:00UTC
    Pågår
    oktober 05, 2024 kl 09:00UTC
    Maintenance is now in progress
  • Planerat
    oktober 05, 2024 kl 09:00UTC
    Planerat
    oktober 05, 2024 kl 09:00UTC

    On Saturday, October 5th, between 09:00 and 09:05 AM UTC, we're making some improvements to our database. This means you might not be able to access your Todoist account during that time. We'll try to keep the downtime as short as possible so you can get back to using Todoist. Thanks for your patience!

Sorting options and filters automatically reset to previous settings
  • Löst
    UTC
    Löst

    Thank you for your patience. The issue of sorting/filtering options getting reset is now resolved.

    We apologize for any disruption 🙏

  • Identifierat
    UTC
    Identifierat
    We are continuing to work on a fix for this incident.

sep. 2024

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