Todoist - Degraded performance in the web and desktop apps – Incidentdetaljer

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Degraded performance in the web and desktop apps

Löst
I drift
Började 13 dagar sedanVarade tre dagar

Påverkade

Web application & API

Försämrad prestanda från 4:00 PM till 2:59 AM, I drift från 2:59 AM till 9:38 AM

Content Sync API

Försämrad prestanda från 4:00 PM till 2:59 AM, I drift från 2:59 AM till 9:38 AM

Website

I drift från 4:00 PM till 9:38 AM

Uppdateringar
  • Löst
    UTC
    Löst

    This incident has now been resolved. Thanks so much for your patience! 🤗

  • Monitorerar
    UTC
    Monitorerar

    We've identified the cause of the slow loading, freezing, and sync delays in the web and desktop apps, and a fix has been deployed. Some users may still see lingering effects while things fully settle. If you're affected, logging out and back in should resolve it immediately. We're continuing to monitor and will update here if anything changes 🙏

  • Undersöker
    UTC
    Undersöker

    Some users are seeing slow loading, freezing, and sync delays in the web and desktop apps. We're investigating and will update here as we learn more.