Todoist - Changes in shared projects are not synced between accounts – Incidentdetaljer

Web application & API upplever försämrad prestanda

Changes in shared projects are not synced between accounts

Monitorerar
Partiellt avbrott 30 %
Började ungefär tre timmar sedan

Påverkade

Web application & API

Partiellt avbrott från 7:13 PM till 8:09 PM, Försämrad prestanda från 8:09 PM till 12:00 AM

Uppdateringar
  • Monitorerar
    Monitorerar

    We are currently monitoring the result after reverting the change.

  • Identifierat
    Identifierat

    Our developers discovered that the issue was caused by a change we implemented yesterday. We are currently reverting that change to resolve the problem. 

  • Undersöker
    Undersöker

    We have identified a syncing issue in shared projects where changes (like adding or completing tasks) do not sync immediately to other collaborators' accounts. These changes only sync after performing a LOLI (Log Out and Log In) or after a long wait.

    As a result, notifications for task assignments and completions are also not functioning properly, which may cause delays in collaboration. Our team is currently investigating this issue.