Todoist - Not receiving emails from Todoist – Incidentdetaljer

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Not receiving emails from Todoist

Löst
I drift
Började ungefär ett år sedanVarade fyra timmar 18 minuter

Påverkade

Web application & API

Försämrad prestanda från 6:29 AM till 10:47 AM

Website

Försämrad prestanda från 6:29 AM till 10:47 AM

Uppdateringar
  • Löst
    UTC
    Löst

    This incident has been resolved. All emails, including signup confirmations, password resets, and task reminders, are now delivering as expected. We apologize for any trouble this may have caused.

  • Övervakar
    UTC
    Övervakar

    We implemented a fix and are currently monitoring the results. As soon as we confirm it, we will update you. We apologize for the trouble this has caused you!

  • Identifierat
    UTC
    Identifierat

    We have identified the issue and are still working on resolving it. We apologize for the inconvenience and thank you for your patience!

  • Uppdatering
    UTC
    Uppdatering

    We are still investigating the root cause of the problem and working hard to resolve the incident. We apologize for the inconvenience and appreciate your patience!

  • Undersöker
    UTC
    Undersöker

    We’re currently experiencing issues with our email service provider. This is currently affecting receiving verification emails, password reset emails, and 2FA recovery codes. Our team is actively investigating and working on a solution. We’re very sorry for the inconvenience and appreciate your patience.