Todoist - Sync issues across devices – Детали инцидента

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Sync issues across devices

Решено
Работает
Началось около 1 года назаддлился 2 часа 16 минут

Затронутые

Web application & API

Частичная недоступность от 7:16 AM до 9:02 AM, Производительность снижена от 9:02 AM до 9:33 AM

Content Sync API

Частичная недоступность от 7:16 AM до 9:02 AM, Работает от 9:02 AM до 9:33 AM

Website

Частичная недоступность от 7:16 AM до 9:02 AM, Работает от 9:02 AM до 9:33 AM

Обновления
  • Решено
    UTC
    Решено

    A fix has been implemented and should be available in the web app version v8738. If you're experiencing this issue, please log out and back in again on the desktop/web app.

    This issue specifically caused tasks that were reordered on the mobile app and then modified to not sync correctly to the web app. No data was lost; however, if you edited the same task that wasn't syncing on your desktop/web app, the changes made on the mobile device will have taken precedence.

    Sorry again for the inconvenience caused!

  • Определено
    UTC
    Определено

    We've found the culprit and are preparing a fix. Thank you for your continued patience.

  • Изучается
    UTC
    Изучается

    We’re currently experiencing issues with syncing tasks across devices. This may affect updates made on iOS, Android, web, or desktop apps not appearing consistently across all platforms. Our team is actively investigating the root cause and working on a solution. We’re very sorry for the inconvenience and appreciate your patience while we get this resolved.