Todoist - Not receiving emails from Todoist – Детали инцидента

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Not receiving emails from Todoist

Решено4 часа 18 минут

Затронутые

Web application & API

Производительность снижена от 6:29 AM до 10:47 AM

Website

Производительность снижена от 6:29 AM до 10:47 AM

  • РешеноUTC

    This incident has been resolved. All emails, including signup confirmations, password resets, and task reminders, are now delivering as expected. We apologize for any trouble this may have caused.

  • МониторингUTC

    We implemented a fix and are currently monitoring the results. As soon as we confirm it, we will update you. We apologize for the trouble this has caused you!

  • ОпределеноUTC

    We have identified the issue and are still working on resolving it. We apologize for the inconvenience and thank you for your patience!

  • ОбновлениеUTC

    We are still investigating the root cause of the problem and working hard to resolve the incident. We apologize for the inconvenience and appreciate your patience!

  • ИзучаетсяUTC

    We’re currently experiencing issues with our email service provider. This is currently affecting receiving verification emails, password reset emails, and 2FA recovery codes. Our team is actively investigating and working on a solution. We’re very sorry for the inconvenience and appreciate your patience.