Todoist - Sync error - "Item not found" – Детали инцидента

Все системы работают

Sync error - "Item not found"

Решено
Работает
Началось 6 месяцев назаддлился около 4 часов

Затронутые

Web application & API

Производительность снижена от 1:14 PM до 5:18 PM

Content Sync API

Производительность снижена от 1:14 PM до 5:18 PM

Website

Работает от 1:14 PM до 5:18 PM

Infrastructure

Service compute environment

Search infrastructure

Обновления
  • Решено
    Решено

    The sync error issue has been resolved, and we sincerely apologize for the inconvenience! 🙏 If you are still experiencing problems, please try logging out and then logging back in, as this should fix the issue. If the problem persists or if you need assistance in resolving it without losing your unsynced changes, please submit a ticket through our contact form.

  • Определено
    Определено

    Our development team has identified the root cause of the issue and is discussing the best way to implement fixes. We apologize for the ongoing troubles and will update you once a resolution is reached!

  • Изучается
    Изучается

    We are aware that some users are experiencing sync issues, including the "Item not found" error. Our team is actively investigating these problems and working to resolve them as quickly as possible. Thank you for your patience, and if you need further assistance, please contact our support team.