Todoist - Not receiving emails from Todoist – Detalhes do incidente

Todos os sistemas operacionais

Not receiving emails from Todoist

Resolvido
Operacional
Começou em há cerca de 1 anoDurou 4 horas 18 minutos

Afetado

Web application & API

Desempenho degradado de 6:29 AM para 10:47 AM

Website

Desempenho degradado de 6:29 AM para 10:47 AM

Atualizações
  • Resolvido
    UTC
    Resolvido

    This incident has been resolved. All emails, including signup confirmations, password resets, and task reminders, are now delivering as expected. We apologize for any trouble this may have caused.

  • Monitoramento
    UTC
    Monitoramento

    We implemented a fix and are currently monitoring the results. As soon as we confirm it, we will update you. We apologize for the trouble this has caused you!

  • Identificado
    UTC
    Identificado

    We have identified the issue and are still working on resolving it. We apologize for the inconvenience and thank you for your patience!

  • Atualizar
    UTC
    Atualizar

    We are still investigating the root cause of the problem and working hard to resolve the incident. We apologize for the inconvenience and appreciate your patience!

  • Investigando
    UTC
    Investigando

    We’re currently experiencing issues with our email service provider. This is currently affecting receiving verification emails, password reset emails, and 2FA recovery codes. Our team is actively investigating and working on a solution. We’re very sorry for the inconvenience and appreciate your patience.