Todoist - Sync error - "Item not found" – Detalhes do incidente

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Sync error - "Item not found"

Resolvido
Operacional
Começou em há quase 2 anosDurado cerca de 4 horas

Afetado

Web application & API

Desempenho degradado undefined 1:14 PM para 5:18 PM

Content Sync API

Desempenho degradado undefined 1:14 PM para 5:18 PM

Website

Operacional undefined 1:14 PM para 5:18 PM

Infrastructure

Operacional undefined 1:14 PM para 5:18 PM

Service compute environment

Operacional undefined 1:14 PM para 5:18 PM

Search infrastructure

Operacional undefined 1:14 PM para 5:18 PM

Atualizações
  • Resolvido
    UTC
    Resolvido

    The sync error issue has been resolved, and we sincerely apologize for the inconvenience! 🙏 If you are still experiencing problems, please try logging out and then logging back in, as this should fix the issue. If the problem persists or if you need assistance in resolving it without losing your unsynced changes, please submit a ticket through our contact form.

  • Identificado
    UTC
    Identificado

    Our development team has identified the root cause of the issue and is discussing the best way to implement fixes. We apologize for the ongoing troubles and will update you once a resolution is reached!

  • Investigando
    UTC
    Investigando

    We are aware that some users are experiencing sync issues, including the "Item not found" error. Our team is actively investigating these problems and working to resolve them as quickly as possible. Thank you for your patience, and if you need further assistance, please contact our support team.