Todoist - Sync issues across devices – Szczegóły incydentu

Wszystkie systemy sprawne

Sync issues across devices

Rozwiązany
Poprawne działanie
Wystąpił w dniu 11 miesięcy temuTrwało około 2 godziny

Dotknięty

Web application & API

Częściowa awaria z 7:16 AM do 9:02 AM, Obniżona wydajność z 9:02 AM do 9:33 AM

Content Sync API

Częściowa awaria z 7:16 AM do 9:02 AM, Poprawne działanie z 9:02 AM do 9:33 AM

Website

Częściowa awaria z 7:16 AM do 9:02 AM, Poprawne działanie z 9:02 AM do 9:33 AM

Aktualizacje
  • Rozwiązany
    UTC
    Rozwiązany

    A fix has been implemented and should be available in the web app version v8738. If you're experiencing this issue, please log out and back in again on the desktop/web app.

    This issue specifically caused tasks that were reordered on the mobile app and then modified to not sync correctly to the web app. No data was lost; however, if you edited the same task that wasn't syncing on your desktop/web app, the changes made on the mobile device will have taken precedence.

    Sorry again for the inconvenience caused!

  • Zidentyfikowany
    UTC
    Zidentyfikowany

    We've found the culprit and are preparing a fix. Thank you for your continued patience.

  • Analiza
    UTC
    Analiza

    We’re currently experiencing issues with syncing tasks across devices. This may affect updates made on iOS, Android, web, or desktop apps not appearing consistently across all platforms. Our team is actively investigating the root cause and working on a solution. We’re very sorry for the inconvenience and appreciate your patience while we get this resolved.