Todoist - Not receiving emails from Todoist – Szczegóły incydentu

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Not receiving emails from Todoist

Rozwiązany
Częściowa awaria
Wystąpił w dniu około 2 miesiące temuTrwało około 4 godziny

Dotknięty

Web application & API

Obniżona wydajność z 6:29 AM do 10:47 AM

Website

Obniżona wydajność z 6:29 AM do 10:47 AM

Aktualizacje
  • Rozwiązany
    Rozwiązany

    This incident has been resolved. All emails, including signup confirmations, password resets, and task reminders, are now delivering as expected. We apologize for any trouble this may have caused.

  • Monitorowanie
    Monitorowanie

    We implemented a fix and are currently monitoring the results. As soon as we confirm it, we will update you. We apologize for the trouble this has caused you!

  • Zidentyfikowany
    Zidentyfikowany

    We have identified the issue and are still working on resolving it. We apologize for the inconvenience and thank you for your patience!

  • Aktualizacja
    Aktualizacja

    We are still investigating the root cause of the problem and working hard to resolve the incident. We apologize for the inconvenience and appreciate your patience!

  • Analiza
    Analiza

    We’re currently experiencing issues with our email service provider. This is currently affecting receiving verification emails, password reset emails, and 2FA recovery codes. Our team is actively investigating and working on a solution. We’re very sorry for the inconvenience and appreciate your patience.