Todoist - Sync errors on item move – Szczegóły incydentu

Wszystkie systemy sprawne

Sync errors on item move

Rozwiązany
Poprawne działanie
Wystąpił w dniu około 2 lata temuTrwało 2 dni

Dotknięty

Web application & API

Obniżona wydajność z 2:08 PM do 1:31 PM

Content Sync API

Obniżona wydajność z 2:08 PM do 1:31 PM

Website

Obniżona wydajność z 2:08 PM do 1:31 PM

Infrastructure

Poprawne działanie z 2:08 PM do 1:31 PM

Service compute environment

Poprawne działanie z 2:08 PM do 1:31 PM

Search infrastructure

Poprawne działanie z 2:08 PM do 1:31 PM

Aktualizacje
  • Rozwiązany
    UTC
    Rozwiązany

    We're back 🚀 The sync issue has been resolved. We sincerely apologize for the turbulence! 🙏

    If you are still experiencing issues with Todoist, please submit a ticket via our contact form.

  • Monitorowanie
    UTC
    Monitorowanie

    We have been working diligently to resolve the issues, and we are pleased to report that we are already seeing significant improvements in sync errors. We are closely monitoring the situation, and once everything is completely resolved, rest assured we will notify you promptly! We appreciate your patience!

  • Zidentyfikowany
    UTC
    Zidentyfikowany

    Just wanted to give you a quick update. Our development team has pinpointed the issue and they're hard at work figuring out how to resolve it. We're sorry for any inconvenience this may have caused, but we'll be sure to keep you in the loop with any updates!

  • Analiza
    UTC
    Analiza

    We've noticed that some users are encountering sync errors like "section not found," "item not found," or "parent not found" when trying to create and move certain tasks. Not to worry though! Our awesome development team is on it, working hard to improve the situation. We'll keep you posted with any updates. Thanks for your patience!