Todoist - Not receiving emails from Todoist – Hendelsesdetaljer

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Not receiving emails from Todoist

Løst
Operasjonell
Begynte på omtrent ett år sidenVarte 4 timer 18 minutter

Påvirket

Web application & API

Nedsatt ytelse fra 6:29 AM til 10:47 AM

Website

Nedsatt ytelse fra 6:29 AM til 10:47 AM

Oppdateringer
  • Løst
    UTC
    Løst

    This incident has been resolved. All emails, including signup confirmations, password resets, and task reminders, are now delivering as expected. We apologize for any trouble this may have caused.

  • Overvåker
    UTC
    Overvåker

    We implemented a fix and are currently monitoring the results. As soon as we confirm it, we will update you. We apologize for the trouble this has caused you!

  • Identifisert
    UTC
    Identifisert

    We have identified the issue and are still working on resolving it. We apologize for the inconvenience and thank you for your patience!

  • Oppdatering
    UTC
    Oppdatering

    We are still investigating the root cause of the problem and working hard to resolve the incident. We apologize for the inconvenience and appreciate your patience!

  • Undersøker
    UTC
    Undersøker

    We’re currently experiencing issues with our email service provider. This is currently affecting receiving verification emails, password reset emails, and 2FA recovery codes. Our team is actively investigating and working on a solution. We’re very sorry for the inconvenience and appreciate your patience.