Todoist - Degraded performance in the web and desktop apps – Incidentdetails

Alle systemen operationeel

Degraded performance in the web and desktop apps

Opgelost
Operationeel
Begon op ongeveer 1 maand geledenDuurde 65 uur 38 minuten

Getroffen

Web application & API

Verminderde prestaties van 4:00 PM naar 2:59 AM, Operationeel van 2:59 AM naar 9:38 AM

Content Sync API

Verminderde prestaties van 4:00 PM naar 2:59 AM, Operationeel van 2:59 AM naar 9:38 AM

Website

Operationeel van 4:00 PM naar 9:38 AM

Updates
  • Opgelost
    UTC
    Opgelost

    This incident has now been resolved. Thanks so much for your patience! 🤗

  • Monitoring
    UTC
    Monitoring

    We've identified the cause of the slow loading, freezing, and sync delays in the web and desktop apps, and a fix has been deployed. Some users may still see lingering effects while things fully settle. If you're affected, logging out and back in should resolve it immediately. We're continuing to monitor and will update here if anything changes 🙏

  • Onderzoeken
    UTC
    Onderzoeken

    Some users are seeing slow loading, freezing, and sync delays in the web and desktop apps. We're investigating and will update here as we learn more.