Todoist - Not receiving emails from Todoist – Incidentdetails

Inbound email processing Ervaren verminderde prestaties

Not receiving emails from Todoist

Opgelost
Operationeel
Begon op 11 maanden geledenDuurde ongeveer 4 uur

Getroffen

Web application & API

Verminderde prestaties van 6:29 AM naar 10:47 AM

Website

Verminderde prestaties van 6:29 AM naar 10:47 AM

Updates
  • Opgelost
    UTC
    Opgelost

    This incident has been resolved. All emails, including signup confirmations, password resets, and task reminders, are now delivering as expected. We apologize for any trouble this may have caused.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the results. As soon as we confirm it, we will update you. We apologize for the trouble this has caused you!

  • Geïdentificeerd
    UTC
    Geïdentificeerd

    We have identified the issue and are still working on resolving it. We apologize for the inconvenience and thank you for your patience!

  • Update
    UTC
    Update

    We are still investigating the root cause of the problem and working hard to resolve the incident. We apologize for the inconvenience and appreciate your patience!

  • Onderzoeken
    UTC
    Onderzoeken

    We’re currently experiencing issues with our email service provider. This is currently affecting receiving verification emails, password reset emails, and 2FA recovery codes. Our team is actively investigating and working on a solution. We’re very sorry for the inconvenience and appreciate your patience.