Todoist - Not receiving emails from Todoist – Incidentdetails

Not receiving emails from Todoist

Opgelost4 uur 18 minuten

Getroffen

Web application & API

Verminderde prestaties van 6:29 AM naar 10:47 AM

Website

Verminderde prestaties van 6:29 AM naar 10:47 AM

  • OpgelostUTC

    This incident has been resolved. All emails, including signup confirmations, password resets, and task reminders, are now delivering as expected. We apologize for any trouble this may have caused.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the results. As soon as we confirm it, we will update you. We apologize for the trouble this has caused you!

  • GeïdentificeerdUTC

    We have identified the issue and are still working on resolving it. We apologize for the inconvenience and thank you for your patience!

  • UpdateUTC

    We are still investigating the root cause of the problem and working hard to resolve the incident. We apologize for the inconvenience and appreciate your patience!

  • OnderzoekenUTC

    We’re currently experiencing issues with our email service provider. This is currently affecting receiving verification emails, password reset emails, and 2FA recovery codes. Our team is actively investigating and working on a solution. We’re very sorry for the inconvenience and appreciate your patience.