Todoist - Routine update affected our sync mechanism – Incidentdetails

Alle systemen operationeel

Routine update affected our sync mechanism

Opgelost
Operationeel
Begon op meer dan 1 jaar geledenDuurde 25 minuten

Getroffen

Web application & API

Gedeeltelijke storing van 4:53 PM naar 5:18 PM

Content Sync API

Gedeeltelijke storing van 4:53 PM naar 5:18 PM

Updates
  • Opgelost
    UTC
    Opgelost

    We have quickly reverted the change, and users should now be able to log in and sync their data without any issues. We sincerely apologize for any inconvenience this may have caused.

  • Geïdentificeerd
    UTC
    Geïdentificeerd

    We recently identified an issue where a routine update unexpectedly impacted our sync mechanism. Because of that, users may be unable to log in or sync their data inside the app. Our team is actively working to revert this change and ensure a smooth experience for all users. We appreciate your understanding and patience as we address the situation.