Todoist - Changes in shared projects are not synced between accounts – 인시던트 세부 정보

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Changes in shared projects are not synced between accounts

해결됨9시간 25분

영향받음

Web application & API

부분 장애 : 7:13 PM ~ 8:09 PM, 성능 저하 : 8:09 PM ~ 4:39 AM

Content Sync API

정상 : 7:13 PM ~ 4:39 AM

Website

정상 : 7:13 PM ~ 4:39 AM

  • 해결됨UTC

    We're back 🚀 The sync issue has been resolved. We sincerely apologize for the turbulence! 🙏

    If you are still experiencing issues with Todoist, please submit a ticket via our contact form.

  • 모니터링 중UTC

    We are currently monitoring the result after reverting the change.

  • 확인됨UTC

    Our developers discovered that the issue was caused by a change we implemented yesterday. We are currently reverting that change to resolve the problem. 

  • 조사 중UTC

    We have identified a syncing issue in shared projects where changes (like adding or completing tasks) do not sync immediately to other collaborators' accounts. These changes only sync after performing a LOLI (Log Out and Log In) or after a long wait.

    As a result, notifications for task assignments and completions are also not functioning properly, which may cause delays in collaboration. Our team is currently investigating this issue.