Todoist - Sync error - "Item not found" – 사건 세부 정보

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Sync error - "Item not found"

해결됨
정상
시작 거의 2년 전지속됨 약 4시간

영향받음

Web application & API

성능 저하 ~에서 1:14 PM ~ 5:18 PM

Content Sync API

성능 저하 ~에서 1:14 PM ~ 5:18 PM

Website

정상 ~에서 1:14 PM ~ 5:18 PM

Infrastructure

정상 ~에서 1:14 PM ~ 5:18 PM

Service compute environment

정상 ~에서 1:14 PM ~ 5:18 PM

Search infrastructure

정상 ~에서 1:14 PM ~ 5:18 PM

업데이트
  • 해결됨
    UTC
    해결됨

    The sync error issue has been resolved, and we sincerely apologize for the inconvenience! 🙏 If you are still experiencing problems, please try logging out and then logging back in, as this should fix the issue. If the problem persists or if you need assistance in resolving it without losing your unsynced changes, please submit a ticket through our contact form.

  • 확인됨
    UTC
    확인됨

    Our development team has identified the root cause of the issue and is discussing the best way to implement fixes. We apologize for the ongoing troubles and will update you once a resolution is reached!

  • 조사 중
    UTC
    조사 중

    We are aware that some users are experiencing sync issues, including the "Item not found" error. Our team is actively investigating these problems and working to resolve them as quickly as possible. Thank you for your patience, and if you need further assistance, please contact our support team.