Todoist - Sync errors on item move – 사건 세부 정보

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Sync errors on item move

해결됨
정상
시작 약 2년 전지속됨 2일

영향받음

Web application & API

성능 저하 ~에서 2:08 PM ~ 1:31 PM

Content Sync API

성능 저하 ~에서 2:08 PM ~ 1:31 PM

Website

성능 저하 ~에서 2:08 PM ~ 1:31 PM

Infrastructure

정상 ~에서 2:08 PM ~ 1:31 PM

Service compute environment

정상 ~에서 2:08 PM ~ 1:31 PM

Search infrastructure

정상 ~에서 2:08 PM ~ 1:31 PM

업데이트
  • 해결됨
    UTC
    해결됨

    We're back 🚀 The sync issue has been resolved. We sincerely apologize for the turbulence! 🙏

    If you are still experiencing issues with Todoist, please submit a ticket via our contact form.

  • 모니터링 중
    UTC
    모니터링 중

    We have been working diligently to resolve the issues, and we are pleased to report that we are already seeing significant improvements in sync errors. We are closely monitoring the situation, and once everything is completely resolved, rest assured we will notify you promptly! We appreciate your patience!

  • 확인됨
    UTC
    확인됨

    Just wanted to give you a quick update. Our development team has pinpointed the issue and they're hard at work figuring out how to resolve it. We're sorry for any inconvenience this may have caused, but we'll be sure to keep you in the loop with any updates!

  • 조사 중
    UTC
    조사 중

    We've noticed that some users are encountering sync errors like "section not found," "item not found," or "parent not found" when trying to create and move certain tasks. Not to worry though! Our awesome development team is on it, working hard to improve the situation. We'll keep you posted with any updates. Thanks for your patience!