Todoist - Sync error - "Item not found" – 障害情報詳細

全システムが稼働中

Sync error - "Item not found"

解決済み
稼働中
開始日時 5か月前持続した 約4時間

影響あり

Web application & API

パフォーマンス低下中 から 1:14 PM ～ 5:18 PM

Content Sync API

パフォーマンス低下中 から 1:14 PM ～ 5:18 PM

Website

稼働中 から 1:14 PM ～ 5:18 PM

Infrastructure

Service compute environment

Search infrastructure

アップデート
  • 解決済み
    解決済み

    The sync error issue has been resolved, and we sincerely apologize for the inconvenience! 🙏 If you are still experiencing problems, please try logging out and then logging back in, as this should fix the issue. If the problem persists or if you need assistance in resolving it without losing your unsynced changes, please submit a ticket through our contact form.

  • 原因判明済み
    原因判明済み

    Our development team has identified the root cause of the issue and is discussing the best way to implement fixes. We apologize for the ongoing troubles and will update you once a resolution is reached!

  • 調査中
    調査中

    We are aware that some users are experiencing sync issues, including the "Item not found" error. Our team is actively investigating these problems and working to resolve them as quickly as possible. Thank you for your patience, and if you need further assistance, please contact our support team.