Todoist - Sync errors on item move – 障害情報詳細

Sync errors on item move

解決済み47時間 23分

影響あり

Web application & API

パフォーマンス低下中 から 2:08 PM ~ 1:31 PM

Content Sync API

パフォーマンス低下中 から 2:08 PM ~ 1:31 PM

Website

パフォーマンス低下中 から 2:08 PM ~ 1:31 PM

  • 解決済みUTC

    We're back 🚀 The sync issue has been resolved. We sincerely apologize for the turbulence! 🙏

    If you are still experiencing issues with Todoist, please submit a ticket via our contact form.

  • 監視中UTC

    We have been working diligently to resolve the issues, and we are pleased to report that we are already seeing significant improvements in sync errors. We are closely monitoring the situation, and once everything is completely resolved, rest assured we will notify you promptly! We appreciate your patience!

  • 原因判明済みUTC

    Just wanted to give you a quick update. Our development team has pinpointed the issue and they're hard at work figuring out how to resolve it. We're sorry for any inconvenience this may have caused, but we'll be sure to keep you in the loop with any updates!

  • 調査中UTC

    We've noticed that some users are encountering sync errors like "section not found," "item not found," or "parent not found" when trying to create and move certain tasks. Not to worry though! Our awesome development team is on it, working hard to improve the situation. We'll keep you posted with any updates. Thanks for your patience!