Todoist - Changes in shared projects are not synced between accounts – Dettagli dell'incidente

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Changes in shared projects are not synced between accounts

Risolto
Operativo
Avviato il circa un anno faDurato 9 ore 25 minuti

Componenti interessati

Web application & API

Parzialmente fuori servizio da 7:13 PM a 8:09 PM, Performance ridotte da 8:09 PM a 4:39 AM

Content Sync API

Operativo da 7:13 PM a 4:39 AM

Website

Operativo da 7:13 PM a 4:39 AM

Aggiornamenti
  • Risolto
    UTC
    Risolto

    We're back 🚀 The sync issue has been resolved. We sincerely apologize for the turbulence! 🙏

    If you are still experiencing issues with Todoist, please submit a ticket via our contact form.

  • Monitorando
    UTC
    Monitorando

    We are currently monitoring the result after reverting the change.

  • Individuato
    UTC
    Individuato

    Our developers discovered that the issue was caused by a change we implemented yesterday. We are currently reverting that change to resolve the problem. 

  • Indagine in corso
    UTC
    Indagine in corso

    We have identified a syncing issue in shared projects where changes (like adding or completing tasks) do not sync immediately to other collaborators' accounts. These changes only sync after performing a LOLI (Log Out and Log In) or after a long wait.

    As a result, notifications for task assignments and completions are also not functioning properly, which may cause delays in collaboration. Our team is currently investigating this issue.