Todoist - Sync issues across devices – Dettagli dell'incidente

Tutti i sistemi sono operativi

Sync issues across devices

Risolto
Operativo
Avviato il circa un anno faDurato 2 ore 16 minuti

Componenti interessati

Web application & API

Parzialmente fuori servizio da 7:16 AM a 9:02 AM, Performance ridotte da 9:02 AM a 9:33 AM

Content Sync API

Parzialmente fuori servizio da 7:16 AM a 9:02 AM, Operativo da 9:02 AM a 9:33 AM

Website

Parzialmente fuori servizio da 7:16 AM a 9:02 AM, Operativo da 9:02 AM a 9:33 AM

Aggiornamenti
  • Risolto
    UTC
    Risolto

    A fix has been implemented and should be available in the web app version v8738. If you're experiencing this issue, please log out and back in again on the desktop/web app.

    This issue specifically caused tasks that were reordered on the mobile app and then modified to not sync correctly to the web app. No data was lost; however, if you edited the same task that wasn't syncing on your desktop/web app, the changes made on the mobile device will have taken precedence.

    Sorry again for the inconvenience caused!

  • Individuato
    UTC
    Individuato

    We've found the culprit and are preparing a fix. Thank you for your continued patience.

  • Indagine in corso
    UTC
    Indagine in corso

    We’re currently experiencing issues with syncing tasks across devices. This may affect updates made on iOS, Android, web, or desktop apps not appearing consistently across all platforms. Our team is actively investigating the root cause and working on a solution. We’re very sorry for the inconvenience and appreciate your patience while we get this resolved.