Todoist - Not receiving emails from Todoist – Dettagli dell'incidente

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Not receiving emails from Todoist

Risolto
Operativo
Avviato il circa un anno faDurato 4 ore 18 minuti

Componenti interessati

Web application & API

Performance ridotte da 6:29 AM a 10:47 AM

Website

Performance ridotte da 6:29 AM a 10:47 AM

Aggiornamenti
  • Risolto
    UTC
    Risolto

    This incident has been resolved. All emails, including signup confirmations, password resets, and task reminders, are now delivering as expected. We apologize for any trouble this may have caused.

  • Monitorando
    UTC
    Monitorando

    We implemented a fix and are currently monitoring the results. As soon as we confirm it, we will update you. We apologize for the trouble this has caused you!

  • Individuato
    UTC
    Individuato

    We have identified the issue and are still working on resolving it. We apologize for the inconvenience and thank you for your patience!

  • Aggiornamento
    UTC
    Aggiornamento

    We are still investigating the root cause of the problem and working hard to resolve the incident. We apologize for the inconvenience and appreciate your patience!

  • Indagine in corso
    UTC
    Indagine in corso

    We’re currently experiencing issues with our email service provider. This is currently affecting receiving verification emails, password reset emails, and 2FA recovery codes. Our team is actively investigating and working on a solution. We’re very sorry for the inconvenience and appreciate your patience.