Todoist - Sync error - "Item not found" – Dettagli dei guasti

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Sync error - "Item not found"

Risolto
Operativo
Avviato il quasi 2 anni faDurato circa 4 ore

Colpiti

Web application & API

Performance ridotte da 1:14 PM to 5:18 PM

Content Sync API

Performance ridotte da 1:14 PM to 5:18 PM

Website

Operativo da 1:14 PM to 5:18 PM

Infrastructure

Operativo da 1:14 PM to 5:18 PM

Service compute environment

Operativo da 1:14 PM to 5:18 PM

Search infrastructure

Operativo da 1:14 PM to 5:18 PM

Aggiornamenti
  • Risolto
    UTC
    Risolto

    The sync error issue has been resolved, and we sincerely apologize for the inconvenience! 🙏 If you are still experiencing problems, please try logging out and then logging back in, as this should fix the issue. If the problem persists or if you need assistance in resolving it without losing your unsynced changes, please submit a ticket through our contact form.

  • Individuato
    UTC
    Individuato

    Our development team has identified the root cause of the issue and is discussing the best way to implement fixes. We apologize for the ongoing troubles and will update you once a resolution is reached!

  • Verifiche
    UTC
    Verifiche

    We are aware that some users are experiencing sync issues, including the "Item not found" error. Our team is actively investigating these problems and working to resolve them as quickly as possible. Thank you for your patience, and if you need further assistance, please contact our support team.