Todoist - Sync errors on item move – Dettagli dei guasti

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Sync errors on item move

Risolto
Operativo
Avviato il più di un anno faDurato 2 giorni

Colpiti

Web application & API

Performance ridotte da 2:08 PM to 1:31 PM

Content Sync API

Performance ridotte da 2:08 PM to 1:31 PM

Website

Performance ridotte da 2:08 PM to 1:31 PM

Infrastructure

Service compute environment

Search infrastructure

Aggiornamenti
  • Risolto
    Risolto

    We're back 🚀 The sync issue has been resolved. We sincerely apologize for the turbulence! 🙏

    If you are still experiencing issues with Todoist, please submit a ticket via our contact form.

  • Monitorando
    Monitorando

    We have been working diligently to resolve the issues, and we are pleased to report that we are already seeing significant improvements in sync errors. We are closely monitoring the situation, and once everything is completely resolved, rest assured we will notify you promptly! We appreciate your patience!

  • Individuato
    Individuato

    Just wanted to give you a quick update. Our development team has pinpointed the issue and they're hard at work figuring out how to resolve it. We're sorry for any inconvenience this may have caused, but we'll be sure to keep you in the loop with any updates!

  • Verifiche
    Verifiche

    We've noticed that some users are encountering sync errors like "section not found," "item not found," or "parent not found" when trying to create and move certain tasks. Not to worry though! Our awesome development team is on it, working hard to improve the situation. We'll keep you posted with any updates. Thanks for your patience!