Todoist - Subscriptions and Billing – Incident details

All systems operational

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Subscriptions and Billing

Resolved10 hours 29 minutes

Affected

Web application & API

Degraded performance from 10:49 PM to 9:19 AM

Content Sync API

Degraded performance from 10:49 PM to 9:19 AM

Website

Degraded performance from 10:49 PM to 9:19 AM

  • ResolvedUTC

    This incident has been resolved. All payments should go through again as intended.

  • MonitoringUTC

    For approximately 3 hours, the Billing Portal and Stripe services were unavailable due to a production API security key reload. A fix has been applied, and we are monitoring the services.