Todoist - Notice history

All systems operational

Web application & API - Operational

100.0% uptime
May 2024
Jun 2024
Jul 2024

Content Sync API - Operational

100.0% uptime
May 2024
Jun 2024
Jul 2024

Website - Operational

100.0% uptime
May 2024
Jun 2024
Jul 2024

Notice history

View current status

Jul 2024

Sync errors on item move
Resolved47 hours 23 minutes
  • Resolved
    UTC
    Resolved

    We're back 🚀 The sync issue has been resolved. We sincerely apologize for the turbulence! 🙏

    If you are still experiencing issues with Todoist, please submit a ticket via our contact form.

  • Monitoring
    UTC
    Monitoring

    We have been working diligently to resolve the issues, and we are pleased to report that we are already seeing significant improvements in sync errors. We are closely monitoring the situation, and once everything is completely resolved, rest assured we will notify you promptly! We appreciate your patience!

  • Identified
    UTC
    Identified

    Just wanted to give you a quick update. Our development team has pinpointed the issue and they're hard at work figuring out how to resolve it. We're sorry for any inconvenience this may have caused, but we'll be sure to keep you in the loop with any updates!

  • Investigating
    UTC
    Investigating

    We've noticed that some users are encountering sync errors like "section not found," "item not found," or "parent not found" when trying to create and move certain tasks. Not to worry though! Our awesome development team is on it, working hard to improve the situation. We'll keep you posted with any updates. Thanks for your patience!

Jun 2024

JUN9
[2024-06-09 09:00 UTC] Scheduled maintenance
CompletedMaintenance30 minutes
  • Completed
    June 09, 2024 at 9:30 AMUTC
    Completed
    June 09, 2024 at 9:30 AMUTC
    Maintenance has completed successfully
  • In progress
    June 09, 2024 at 9:00 AMUTC
    In progress
    June 09, 2024 at 9:00 AMUTC
    Maintenance is now in progress
  • Planned
    June 09, 2024 at 9:00 AMUTC
    Planned
    June 09, 2024 at 9:00 AMUTC
    We are planning for a scheduled maintenance during that time.

May 2024

Sync and login issues on the web app
ResolvedDegraded performance51 minutes
  • Resolved
    UTC
    Resolved

    We've deployed a fix and can confirm everything is back to normal; you should be able to log in and sync again

    If you still experience any issues syncing or logging in, please reach out via https://todoist.com/contact.

  • Identified
    UTC
    Identified

    It looks like something broke in a previous deployment. We're currently fixing the issue. Sorry again for the inconvenience!

  • Investigating
    UTC
    Investigating

    Some users have reported not being able to log in or sync their data. We're currently investigating the issue and we'll add an update here as soon as we know more. We're sorry for the inconvenience this is causing!

MAY11
Server maintenance
CompletedMaintenance30 minutes
  • Completed
    May 11, 2024 at 7:30 AMUTC
    Completed
    May 11, 2024 at 7:30 AMUTC
    Maintenance has completed successfully
  • In progress
    May 11, 2024 at 7:00 AMUTC
    In progress
    May 11, 2024 at 7:00 AMUTC
    Maintenance is now in progress
  • Planned
    May 11, 2024 at 7:00 AMUTC
    Planned
    May 11, 2024 at 7:00 AMUTC

    We’ll apply service updates to our data storage servers. As a result, Todoist’s servers may not be available during this maintenance window. Don’t worry, if you’re logged in, you can still use Todoist offline during this period, and your data will automatically sync when the maintenance ends.

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