Todoist - Historique des incidents

Inbound email processing connaît une dégradation des performances

Web application & API - Opérationnel

100% - disponibilité
août 2024
sept. 2024
oct. 2024

Content Sync API - Opérationnel

100% - disponibilité
août 2024
sept. 2024
oct. 2024

Website - Opérationnel

100% - disponibilité
août 2024
sept. 2024
oct. 2024

Historique des incidents

oct. 2024

Routine update affected our sync mechanism
  • Résolu
    UTC
    Résolu

    We have quickly reverted the change, and users should now be able to log in and sync their data without any issues. We sincerely apologize for any inconvenience this may have caused.

  • Identifié
    UTC
    Identifié

    We recently identified an issue where a routine update unexpectedly impacted our sync mechanism. Because of that, users may be unable to log in or sync their data inside the app. Our team is actively working to revert this change and ensure a smooth experience for all users. We appreciate your understanding and patience as we address the situation.

[26/10/2024] Scheduled Maintenance
  • Terminé
    octobre 26, 2024 à 12:30UTC
    Terminé
    octobre 26, 2024 à 12:30UTC
    Maintenance has completed successfully
  • En cours
    octobre 26, 2024 à 12:00UTC
    En cours
    octobre 26, 2024 à 12:00UTC
    Maintenance is now in progress
  • Pas encore commencé
    octobre 26, 2024 à 12:00UTC
    Pas encore commencé
    octobre 26, 2024 à 12:00UTC

    On Saturday, October 26th, between 12:00 and 12:30 PM UTC, we're making some improvements to our database. This means you might not be able to access your Todoist account during that time. We'll try to keep the downtime as short as possible so you can get back to using Todoist. Thanks for your patience!

[12/10/2024] Scheduled Maintenance
  • Terminé
    octobre 12, 2024 à 09:25UTC
    Terminé
    octobre 12, 2024 à 09:25UTC
    Maintenance has completed successfully
  • En cours
    octobre 12, 2024 à 09:00UTC
    En cours
    octobre 12, 2024 à 09:00UTC
    Maintenance is now in progress
  • Pas encore commencé
    octobre 12, 2024 à 09:00UTC
    Pas encore commencé
    octobre 12, 2024 à 09:00UTC

    On Saturday, October 12th, between 09:00 and 09:25 AM UTC, we're making some improvements to our database. This means you might not be able to access your Todoist account during that time. We'll try to keep the downtime as short as possible so you can get back to using Todoist. Thanks for your patience!

[05/10/2024] Scheduled Maintenance
  • Terminé
    octobre 05, 2024 à 09:05UTC
    Terminé
    octobre 05, 2024 à 09:05UTC
    Maintenance has completed successfully
  • En cours
    octobre 05, 2024 à 09:00UTC
    En cours
    octobre 05, 2024 à 09:00UTC
    Maintenance is now in progress
  • Pas encore commencé
    octobre 05, 2024 à 09:00UTC
    Pas encore commencé
    octobre 05, 2024 à 09:00UTC

    On Saturday, October 5th, between 09:00 and 09:05 AM UTC, we're making some improvements to our database. This means you might not be able to access your Todoist account during that time. We'll try to keep the downtime as short as possible so you can get back to using Todoist. Thanks for your patience!

Sorting options and filters automatically reset to previous settings
  • Résolu
    UTC
    Résolu

    Thank you for your patience. The issue of sorting/filtering options getting reset is now resolved.

    We apologize for any disruption 🙏

  • Identifié
    UTC
    Identifié
    We are continuing to work on a fix for this incident.

sept. 2024

Aucun incident signalé ce mois-ci

août 2024

[31/08/2024] Scheduled Maintenance
  • Terminé
    août 31, 2024 à 09:10UTC
    Terminé
    août 31, 2024 à 09:10UTC
    Maintenance has completed successfully
  • En cours
    août 31, 2024 à 09:00UTC
    En cours
    août 31, 2024 à 09:00UTC
    Maintenance is now in progress
  • Pas encore commencé
    août 31, 2024 à 09:00UTC
    Pas encore commencé
    août 31, 2024 à 09:00UTC

    On Saturday, August 31st, between 09:00 and 09:10 AM UTC, we're making some improvements to our database. This means you might not be able to access your Todoist account during that time. We'll try to keep the downtime as short as possible so you can get back to using Todoist. Thanks for your patience!

Log in and sync issues on all platforms
  • Résolu
    UTC
    Résolu

    We're back 🚀 The sync and login issue has been resolved. We sincerely apologize for the turbulence! 🙏 If you are still experiencing issues with Todoist, please submit a ticket via our contact form.

  • Surveillé
    UTC
    Surveillé

    Logging in and syncing should be stable again. We're working on an additional fix that should prevent this specific issue from happening again. Until that fix has been implemented, we'll keep monitoring.

    If you're still experiencing issues, please let us know through todoist.com/contact 🙏

  • Identifié
    UTC
    Identifié

    Our developers have identified the cause of the issues with logging in and syncing, and they hope to have it resolved soon. We apologize for the disruption 🙏

  • Détecté
    UTC
    Détecté

    Some users have reported log in and sync issues on Todoist. Our developers are investigating this issue. We are sincerely sorry for the disruption.

[17/08/2024] Scheduled Maintenance
  • Terminé
    août 17, 2024 à 09:30UTC
    Terminé
    août 17, 2024 à 09:30UTC
    Maintenance has completed successfully
  • En cours
    août 17, 2024 à 09:00UTC
    En cours
    août 17, 2024 à 09:00UTC
    Maintenance is now in progress
  • Pas encore commencé
    août 17, 2024 à 09:00UTC
    Pas encore commencé
    août 17, 2024 à 09:00UTC

    On Saturday, August 17 between 09:00 and 09:30 AM UTC, we will be applying improvements to our database. As the result, you may be unable to access your Todoist account. We'll do our best to keep the downtime as short as possible so you can get back to using Todoist again.

août 2024 à oct. 2024

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