Todoist - Sync issues across devices – Détails de l'incident

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Sync issues across devices

Résolu2 heures 16 minutes

Concernés

Web application & API

Panne partielle depuis 7:16 AM à 9:02 AM, Performances dégradées depuis 9:02 AM à 9:33 AM

Content Sync API

Panne partielle depuis 7:16 AM à 9:02 AM, Opérationnel depuis 9:02 AM à 9:33 AM

Website

Panne partielle depuis 7:16 AM à 9:02 AM, Opérationnel depuis 9:02 AM à 9:33 AM

  • RésoluUTC

    A fix has been implemented and should be available in the web app version v8738. If you're experiencing this issue, please log out and back in again on the desktop/web app.

    This issue specifically caused tasks that were reordered on the mobile app and then modified to not sync correctly to the web app. No data was lost; however, if you edited the same task that wasn't syncing on your desktop/web app, the changes made on the mobile device will have taken precedence.

    Sorry again for the inconvenience caused!

  • IdentifiéUTC

    We've found the culprit and are preparing a fix. Thank you for your continued patience.

  • En cours d'investigationUTC

    We’re currently experiencing issues with syncing tasks across devices. This may affect updates made on iOS, Android, web, or desktop apps not appearing consistently across all platforms. Our team is actively investigating the root cause and working on a solution. We’re very sorry for the inconvenience and appreciate your patience while we get this resolved.