Todoist - Not receiving emails from Todoist – Détails de l'incident

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Not receiving emails from Todoist

Résolu
Opérationnel
Signalé le il y a environ 1 anA duré 4 heures 18 minutes

Concernés

Web application & API

Performances dégradées depuis 6:29 AM à 10:47 AM

Website

Performances dégradées depuis 6:29 AM à 10:47 AM

Mises à jour
  • Résolu
    UTC
    Résolu

    This incident has been resolved. All emails, including signup confirmations, password resets, and task reminders, are now delivering as expected. We apologize for any trouble this may have caused.

  • Surveillé
    UTC
    Surveillé

    We implemented a fix and are currently monitoring the results. As soon as we confirm it, we will update you. We apologize for the trouble this has caused you!

  • Identifié
    UTC
    Identifié

    We have identified the issue and are still working on resolving it. We apologize for the inconvenience and thank you for your patience!

  • Mettre à jour
    UTC
    Mettre à jour

    We are still investigating the root cause of the problem and working hard to resolve the incident. We apologize for the inconvenience and appreciate your patience!

  • En cours d'investigation
    UTC
    En cours d'investigation

    We’re currently experiencing issues with our email service provider. This is currently affecting receiving verification emails, password reset emails, and 2FA recovery codes. Our team is actively investigating and working on a solution. We’re very sorry for the inconvenience and appreciate your patience.