Todoist - Sync errors on item move – Détails de l'incident

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Sync errors on item move

Résolu
Opérationnel
Signalé le il y a plus d’un anA duré 2 jours

Concernés

Web application & API

Performances dégradées depuis 2:08 PM à 1:31 PM

Content Sync API

Performances dégradées depuis 2:08 PM à 1:31 PM

Website

Performances dégradées depuis 2:08 PM à 1:31 PM

Infrastructure

Service compute environment

Search infrastructure

Mises à jour
  • Résolu
    Résolu

    We're back 🚀 The sync issue has been resolved. We sincerely apologize for the turbulence! 🙏

    If you are still experiencing issues with Todoist, please submit a ticket via our contact form.

  • Surveillé
    Surveillé

    We have been working diligently to resolve the issues, and we are pleased to report that we are already seeing significant improvements in sync errors. We are closely monitoring the situation, and once everything is completely resolved, rest assured we will notify you promptly! We appreciate your patience!

  • Identifié
    Identifié

    Just wanted to give you a quick update. Our development team has pinpointed the issue and they're hard at work figuring out how to resolve it. We're sorry for any inconvenience this may have caused, but we'll be sure to keep you in the loop with any updates!

  • Détecté
    Détecté

    We've noticed that some users are encountering sync errors like "section not found," "item not found," or "parent not found" when trying to create and move certain tasks. Not to worry though! Our awesome development team is on it, working hard to improve the situation. We'll keep you posted with any updates. Thanks for your patience!