Todoist - Sync error - "Item not found" – Häiriön yksityiskohdat

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Sync error - "Item not found"

Ratkaistu
Toiminnassa
Alkoi lähes 2 vuotta sittenKesti noin 4 tuntia

Vaikutti

Web application & API

Heikentynyt suorituskyky alkaen 1:14 PM to 5:18 PM

Content Sync API

Heikentynyt suorituskyky alkaen 1:14 PM to 5:18 PM

Website

Toiminnassa alkaen 1:14 PM to 5:18 PM

Infrastructure

Toiminnassa alkaen 1:14 PM to 5:18 PM

Service compute environment

Toiminnassa alkaen 1:14 PM to 5:18 PM

Search infrastructure

Toiminnassa alkaen 1:14 PM to 5:18 PM

Päivitykset
  • Ratkaistu
    UTC
    Ratkaistu

    The sync error issue has been resolved, and we sincerely apologize for the inconvenience! 🙏 If you are still experiencing problems, please try logging out and then logging back in, as this should fix the issue. If the problem persists or if you need assistance in resolving it without losing your unsynced changes, please submit a ticket through our contact form.

  • Tunnistettu
    UTC
    Tunnistettu

    Our development team has identified the root cause of the issue and is discussing the best way to implement fixes. We apologize for the ongoing troubles and will update you once a resolution is reached!

  • Tutkitaan
    UTC
    Tutkitaan

    We are aware that some users are experiencing sync issues, including the "Item not found" error. Our team is actively investigating these problems and working to resolve them as quickly as possible. Thank you for your patience, and if you need further assistance, please contact our support team.