Todoist - Changes in shared projects are not synced between accounts – Detalles del incidente

Sistemas funcionando con normalidad

Changes in shared projects are not synced between accounts

Resuelto
En funcionamiento
Iniciado el hace alrededor de 2 mesesDuró alrededor de 9 horas

Afectado

Web application & API

Interrupción parcial de 7:13 PM a 8:09 PM, Rendimiento degradado de 8:09 PM a 4:39 AM

Content Sync API

En funcionamiento de 7:13 PM a 4:39 AM

Website

En funcionamiento de 7:13 PM a 4:39 AM

Actualizaciones
  • Resuelto
    Resuelto

    We're back 🚀 The sync issue has been resolved. We sincerely apologize for the turbulence! 🙏

    If you are still experiencing issues with Todoist, please submit a ticket via our contact form.

  • Supervisando
    Supervisando

    We are currently monitoring the result after reverting the change.

  • Identificado
    Identificado

    Our developers discovered that the issue was caused by a change we implemented yesterday. We are currently reverting that change to resolve the problem. 

  • Investigando
    Investigando

    We have identified a syncing issue in shared projects where changes (like adding or completing tasks) do not sync immediately to other collaborators' accounts. These changes only sync after performing a LOLI (Log Out and Log In) or after a long wait.

    As a result, notifications for task assignments and completions are also not functioning properly, which may cause delays in collaboration. Our team is currently investigating this issue.