Todoist - Sync issues across devices – Detalles del incidente

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Sync issues across devices

Resuelto
Operativo
Iniciado el hace alrededor de 1 añoDuró 2 horas 16 minutos

Afectado

Web application & API

Interrupción parcial de 7:16 AM a 9:02 AM, Rendimiento degradado de 9:02 AM a 9:33 AM

Content Sync API

Interrupción parcial de 7:16 AM a 9:02 AM, Operativo de 9:02 AM a 9:33 AM

Website

Interrupción parcial de 7:16 AM a 9:02 AM, Operativo de 9:02 AM a 9:33 AM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    A fix has been implemented and should be available in the web app version v8738. If you're experiencing this issue, please log out and back in again on the desktop/web app.

    This issue specifically caused tasks that were reordered on the mobile app and then modified to not sync correctly to the web app. No data was lost; however, if you edited the same task that wasn't syncing on your desktop/web app, the changes made on the mobile device will have taken precedence.

    Sorry again for the inconvenience caused!

  • Identificado
    UTC
    Identificado

    We've found the culprit and are preparing a fix. Thank you for your continued patience.

  • Investigando
    UTC
    Investigando

    We’re currently experiencing issues with syncing tasks across devices. This may affect updates made on iOS, Android, web, or desktop apps not appearing consistently across all platforms. Our team is actively investigating the root cause and working on a solution. We’re very sorry for the inconvenience and appreciate your patience while we get this resolved.