Todoist - Not receiving emails from Todoist – Detalles del incidente

Sistemas funcionando con normalidad

Not receiving emails from Todoist

Resuelto
En funcionamiento
Iniciado el hace 2 mesesDuró alrededor de 4 horas

Afectado

Web application & API

Rendimiento degradado de 6:29 AM a 10:47 AM

Website

Rendimiento degradado de 6:29 AM a 10:47 AM

Actualizaciones
  • Resuelto
    Resuelto

    This incident has been resolved. All emails, including signup confirmations, password resets, and task reminders, are now delivering as expected. We apologize for any trouble this may have caused.

  • Supervisando
    Supervisando

    We implemented a fix and are currently monitoring the results. As soon as we confirm it, we will update you. We apologize for the trouble this has caused you!

  • Identificado
    Identificado

    We have identified the issue and are still working on resolving it. We apologize for the inconvenience and thank you for your patience!

  • Actualizar
    Actualizar

    We are still investigating the root cause of the problem and working hard to resolve the incident. We apologize for the inconvenience and appreciate your patience!

  • Investigando
    Investigando

    We’re currently experiencing issues with our email service provider. This is currently affecting receiving verification emails, password reset emails, and 2FA recovery codes. Our team is actively investigating and working on a solution. We’re very sorry for the inconvenience and appreciate your patience.