Todoist - Notice history

Web application & API experiencing degraded performance

Web application & API - Degraded performance

100% - uptime
Oct 2020
Nov 2020
Dec 2020

Content Sync API - Operational

100% - uptime
Oct 2020
Nov 2020
Dec 2020

Website - Operational

100% - uptime
Oct 2020
Nov 2020
Dec 2020

Notice history

Sep 2025

Changes in shared projects are not synced between accounts
  • Monitoring
    Monitoring

    We are currently monitoring the result after reverting the change.

  • Identified
    Identified

    Our developers discovered that the issue was caused by a change we implemented yesterday. We are currently reverting that change to resolve the problem. 

  • Investigating
    Investigating

    We have identified a syncing issue in shared projects where changes (like adding or completing tasks) do not sync immediately to other collaborators' accounts. These changes only sync after performing a LOLI (Log Out and Log In) or after a long wait.

    As a result, notifications for task assignments and completions are also not functioning properly, which may cause delays in collaboration. Our team is currently investigating this issue.

[07/09/2025] Scheduled Maintenance
  • Completed
    September 07, 2025 at 9:20 AM
    Completed
    September 07, 2025 at 9:20 AM
    Maintenance has completed successfully
  • In progress
    September 07, 2025 at 9:00 AM
    In progress
    September 07, 2025 at 9:00 AM
    Maintenance is now in progress
  • Planned
    September 07, 2025 at 9:00 AM
    Planned
    September 07, 2025 at 9:00 AM

    Scheduled maintenance is planned from 09:00 to 09:20 AM UTC on Sunday, September 7th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!

Sync issues across devices
  • Resolved
    Resolved

    A fix has been implemented and should be available in the web app version v8738. If you're experiencing this issue, please log out and back in again on the desktop/web app.

    This issue specifically caused tasks that were reordered on the mobile app and then modified to not sync correctly to the web app. No data was lost; however, if you edited the same task that wasn't syncing on your desktop/web app, the changes made on the mobile device will have taken precedence.

    Sorry again for the inconvenience caused!

  • Identified
    Identified

    We've found the culprit and are preparing a fix. Thank you for your continued patience.

  • Investigating
    Investigating

    We’re currently experiencing issues with syncing tasks across devices. This may affect updates made on iOS, Android, web, or desktop apps not appearing consistently across all platforms. Our team is actively investigating the root cause and working on a solution. We’re very sorry for the inconvenience and appreciate your patience while we get this resolved.

Aug 2025

[30/08/2025] Scheduled Maintenance
  • Completed
    August 30, 2025 at 9:25 AM
    Completed
    August 30, 2025 at 9:25 AM

    Maintenance has completed successfully. We encountered a difficulty completing the maintenance as planned, and it was completed with a ten-minute delay. We apologize for the inconvenience.

  • In progress
    August 30, 2025 at 9:00 AM
    In progress
    August 30, 2025 at 9:00 AM
    Maintenance is now in progress
  • Planned
    August 30, 2025 at 9:00 AM
    Planned
    August 30, 2025 at 9:00 AM

    Scheduled maintenance is planned from 09:00 to 09:15 AM UTC on Saturday, August 30th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!

Not receiving emails from Todoist
  • Resolved
    Resolved

    This incident has been resolved. All emails, including signup confirmations, password resets, and task reminders, are now delivering as expected. We apologize for any trouble this may have caused.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the results. As soon as we confirm it, we will update you. We apologize for the trouble this has caused you!

  • Identified
    Identified

    We have identified the issue and are still working on resolving it. We apologize for the inconvenience and thank you for your patience!

  • Update
    Update

    We are still investigating the root cause of the problem and working hard to resolve the incident. We apologize for the inconvenience and appreciate your patience!

  • Investigating
    Investigating

    We’re currently experiencing issues with our email service provider. This is currently affecting receiving verification emails, password reset emails, and 2FA recovery codes. Our team is actively investigating and working on a solution. We’re very sorry for the inconvenience and appreciate your patience.

[16/08/2025] Scheduled Maintenance
  • Completed
    August 16, 2025 at 9:05 AM
    Completed
    August 16, 2025 at 9:05 AM
    Maintenance has completed successfully
  • In progress
    August 16, 2025 at 9:00 AM
    In progress
    August 16, 2025 at 9:00 AM
    Maintenance is now in progress
  • Planned
    August 16, 2025 at 9:00 AM
    Planned
    August 16, 2025 at 9:00 AM

    Scheduled maintenance is planned from 09:00 to 09:05 AM UTC on Saturday, August 16th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!

[09/08/2025] Scheduled Maintenance
  • Completed
    August 09, 2025 at 9:15 AM
    Completed
    August 09, 2025 at 9:15 AM
    Maintenance has completed successfully
  • In progress
    August 09, 2025 at 9:00 AM
    In progress
    August 09, 2025 at 9:00 AM
    Maintenance is now in progress
  • Planned
    August 09, 2025 at 9:00 AM
    Planned
    August 09, 2025 at 9:00 AM

    Scheduled maintenance is planned from 09:00 to 09:15 AM UTC on Saturday, August 9th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!

[02/08/2025] Scheduled Maintenance
  • Completed
    August 02, 2025 at 9:15 AM
    Completed
    August 02, 2025 at 9:15 AM
    Maintenance has completed successfully
  • In progress
    August 02, 2025 at 9:00 AM
    In progress
    August 02, 2025 at 9:00 AM
    Maintenance is now in progress
  • Planned
    August 02, 2025 at 9:00 AM
    Planned
    August 02, 2025 at 9:00 AM

    Scheduled maintenance is planned from 09:00 to 09:15 AM UTC on Saturday, August 2nd. Todoist API won't be available during this time. We apologize in advance for the inconvenience!

Jul 2025

[26/07/2025] Scheduled Maintenance
  • Completed
    July 26, 2025 at 9:30 AM
    Completed
    July 26, 2025 at 9:30 AM
    Maintenance has completed successfully
  • In progress
    July 26, 2025 at 9:00 AM
    In progress
    July 26, 2025 at 9:00 AM
    Maintenance is now in progress
  • Planned
    July 26, 2025 at 9:00 AM
    Planned
    July 26, 2025 at 9:00 AM

    Scheduled maintenance is planned from 09:00 to 09:30 AM UTC on Saturday, July 26th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!

[12/07/2025] Scheduled Maintenance
  • Completed
    July 12, 2025 at 4:00 PM
    Completed
    July 12, 2025 at 4:00 PM

    Scheduled maintenance is planned from 09:00 to 09:30 AM UTC on Saturday, July 12th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!

Jul 2025 to Sep 2025

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