Todoist - Degraded performance in the web and desktop apps – Incident details

All systems operational

Degraded performance in the web and desktop apps

Monitoring
Degraded performance
Started 3 days ago

Affected

Web application & API

Degraded performance from 4:00 PM to 2:59 AM, Operational from 2:59 AM to 12:00 AM

Content Sync API

Degraded performance from 4:00 PM to 2:59 AM, Operational from 2:59 AM to 12:00 AM

Website

Operational from 4:00 PM to 12:00 AM

Updates
  • Monitoring
    UTC
    Monitoring

    We've identified the cause of the slow loading, freezing, and sync delays in the web and desktop apps, and a fix has been deployed. Some users may still see lingering effects while things fully settle. If you're affected, logging out and back in should resolve it immediately. We're continuing to monitor and will update here if anything changes 🙏

  • Investigating
    UTC
    Investigating

    Some users are seeing slow loading, freezing, and sync delays in the web and desktop apps. We're investigating and will update here as we learn more.